Advisor, HR Operations

3 weeks ago


Quebec City, Canada Cardinal Health Full time

Cardinal Health, with over 1300 employees in Canada, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.

We are currently seeking an Advisor, HR Operations to join our HR Canada team. The role will be responsible for HR Operations, including governance, group benefits, pension and HR program administration, and will liaise with our Cardinal Health Service Centre in Dublin, Ohio for payroll related matters. HR Operations, with two dedicated Advisors, support over 1000 employees across Canada. This role requires on-site presence twice a month either at our Vaughan or Dorval office + on occasions as required.

For more information on what it is like to work for us, please watch this video: Cardinal Health - Wings.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
**Payroll & Year End Activities**
- Act as key conduit to our HR Service Centre, located in Dublin, Ohio that administers our Canadian payroll and support local rollout of global initiatives and projects
- Partner with US payroll team on maintaining pay and time and attendance related practices through ADP and provide local support on ROE and Service Canada questions, policy changes, taxable benefit items, escalated employee payroll issues and Manager questions as well as Time & Attendance issues or corrections
- Administer ADP credentials for all employees, run ADP reports as required, update system approvers
- Manages the monthly benefit reconciliation process to ensure correct premium rates and deductions are applied at the employee level
- Process terminations in HRIS, complete payment template and liaise with Payroll on all required package terms
- Lead important calendar and fiscal year end items including; Annual vacation reconciliation and calculation of pro-rated balances; annual vacation top-up calculation and comparison to minimum provincial legislation requirements, government remittances, T4 questions, taxable benefit items, SIN expiration audit, support with final reconciliations and calculation of fringe benefits for budget process

**Benefits & Pension administration**
- Act as primary contact person for Sun Life benefits and pension queries, escalation, issues and support self-service platform and annual open enrolment process for the modular flex plans
- Manage bi-weekly Pension portal activities: populate pension demographic spreadsheet and upload to Sun Life site, pull member change file and audit for new enrolments, terminations and existing employee with changes
- Manage Sun Life Group Benefits Data file to capture benefits changes to rates, plan selection and coverage
- Process life insurance claims, coordinating with family, HR and business as required

**Other HR Operations tasks**
- Act as backup for the management of data integrity and workflow on our HRIS (Workday) platform
- Manage all Canadian 3rd party remittances and payments (Sun Life, Worker’s Compensation)
- Support CRA, payroll and government audit requirements
- Lead HR Canada programs such as Maternity, Paternity and Parental Leave Top up Program and Tuition Reimbursement - own process and interaction with employees
- Support overall HR team with new hire onboarding including ensuring direct deposit and income tax information is completed and processed and facilitating New Employee Orientation sessions
- Be present at head office on a bi-weekly basis to perform certain in-person tasks including processing garnishments and issuing reports, collecting benefit cheques, processing any mail items including Sunlife mail, WCB Mail/WSIB, billing, scanning, responding to Service Canada, etc.
- Perform other administrative tasks as required, including providing information for monthly EHS report, auditing and updating permanent residency status, completing employment verifications, drafting employee letters and submitting HR Service center cases

**EDUCATION/TRAINING and/or EXPERIENCE**:

- Post-secondary education in Human Resources, Business or related field
- Must be a Certified Payroll Compliance Professional (PCP); Payroll Leadership Professional (PLP) or enrolment in program would be considered an asset
- 3+ years of experience in HR and payroll with an exposure to ADP and/or the Workday payroll platform
- Ability to communicate with all levels within the organization while taking a customer service approach
- Strong process orientation
- Sound business judgment and a proactive approach to problem solving - ease in reaching out to employees, managers or third party partners to obtain and relay information
- Excellent time management capabilities, including the ability to prioritize diverse tasks within a fast-moving environment
- Ability to handle sensitive and confidential information appropriately
- Advanced level excel skills
- Bilingual, English and French, an asset

**_ #LI-Hybrid_**

""
- Cardinal Health supports an inclusive workplace that values diversi


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