Customer Service/kitchen Assistant
6 months ago
'''Duties:'''
- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns
- Utilize phone etiquette to ensure professional and courteous communication with customers
- Perform data entry to accurately record customer information and update account details
- Analyze customer needs and recommend appropriate products or services to enhance their experience
- Upsell products or services to maximize sales opportunities
- Resolve customer complaints or issues in a timely and satisfactory manner
- Collaborate with other team members to ensure a seamless customer experience
'''Requirements:'''
- Excellent communication skills, both verbal and written, in English and [Bilingual language]
- Strong ability to analyze customer needs and provide appropriate solutions
- Experience in a customer service role preferred
- Proficient in data entry and computer skills
- Ability to multitask and prioritize tasks effectively
- Positive attitude, patience, and empathy when dealing with customers
- Ability to work well in a team environment
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers. You will handle incoming calls, assist with inquiries or concerns, perform data entry, analyze customer needs, and recommend products or services. We are looking for individuals who have excellent communication skills, both in English and [Bilingual language], possess strong analytical abilities, and have previous experience in a customer service role. If you are a multitasker with great attention to detail and enjoy working in a team environment, we would love to hear from you
**Job Types**: Full-time, Part-time
**Salary**: $16.50 per hour
Expected hours: 12 - 40 per week
**Benefits**:
- Language training provided
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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