Employment Clerk

2 weeks ago

Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

**Job title**: Employment Clerk - Canada Summer Jobs

**Status**: Temporary Full-time

**Hours**: 35 hours/week

**Salary**: $16.85/hr *pending funding approval*

**Work Location**: Onsite

**Application deadline**: Until Filled

Who are we?
Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, Please let us know the nature of the required accommodation.

What is Canada Summer Jobs?
Canada Summer Jobs is an initiative of the Youth Employment and Skills Strategy, which aims to provide flexible and holistic services to help all young Canadians develop the skills and gain paid work experience to successfully transition into the labour market. To be eligible, youth must be between 15 and 30 years of age at the start of the employment.

Job Summary
The Employment Clerk is responsible for assisting in the delivery of employment services geared to the needs of specific target groups. This position, in consultation with the Employment Services team, is responsible for supporting Employment Services clients and supporting program administration

**Job Specific Responsibilities**:
Direct Client Service
- Provides information, resources and referrals to clients.
- Assists in promotional activities and client and employer outreach.
- Monitors client attendance and reports as required.
- Performs client follow-up as per program guidelines.
- Learns about current issues and developments in the respective field.
- Provides services in a welcoming and client centered manner.
- Reduces barriers to access for the populations served by the program.

Administration and Clerical
- Maintains electronic client records and protects the confidentiality of the information.
- Covers reception as needed.
- Performs administrative functions as required by the program.
- Ensures all data is accurate and entered on a timely basis.
- Collects statistics and prepares reports as required.

Teamwork and Collaboration
- Maintain effective communication of information among internal and external stakeholders.
- Attends and participates in team and general staff meetings as scheduled.
- Participates in the evaluation component of relevant program.
- Provides support to clients of team members as needed.

**Qualifications**:
Education
- High School Diploma

Professional Experience
- Customer service, preferably in a human service setting.

Key Competencies
- Between the ages of 15 years and 30 years of age (inclusive) at the start of the program.
- Is a Canadian Citizen, permanent resident, or person on whom refugee protection has been conferred under the Immigration and Refugee Protection Act and
- Is legally entitled to work in Canada
- Experience in organizing.
- Experience in filing with a knowledge of classification methods including the alphabetic system.
- Experience with office equipment.
- Excellent proofreading skills and attention to detail.

Linguistic Profile (for Centres with French Language Service Designations)
- Under the Centre’s designation to provide French Language Services
- Based on New Avenues Linguistics Rating Scale: A+ (highest skill) to C- (lowest skill)
- English (oral expression): A+ (required)
- English (oral comprehension): A+ (required)
- English (reading comprehension): A+ (required)
- Other languages an asset

Personal Suitability/Other Requirements
- Communication skills, both oral and written, for a variety of audiences.
- Ability to work with detailed information over long periods of time.
- Understanding and sensitivity to poverty and minority issues.
- Ability to work Thursday evenings on a bi-weekly basis

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