Travel Agency Consultant
7 months ago
See You Trip travel agency is looking for a Sales Associate to join the team
**Responsibilities**:
- Create travel itineraries and coordinate accommodations, flights, cruises, packages, and car rentals for clients.
- Engage with clients to determine travel preferences, destinations, transportation modes, financial considerations, and accommodation needs.
- Stay informed about airline regulations, rules, and current events in the travel industry.
- Provide guidance to clients regarding passports, visas, foreign currency, travel insurance, and resort excursions.
- Cantonese and Mandarin speaking are a plus
**Qualifications & Required Experience**:
- Minimum of 1 year of experience as a Travel Consultant with a focus on sales.
- TICO/OPC Certification.
- Exceptional customer service skills, particularly in phone communication.
- In-depth knowledge of domestic, cross-border, and international travel.
- Previous experience in a travel call center or leisure travel office.
- Experienced/Familiar with Amadeus and Sirev Softwares
- Strong consultative selling abilities and adeptness in understanding customer needs.
**Working Conditions**:
- Current Operating Hours:Monday-Friday: 9:30 a.m. - 6:00 p.m.
Saturday-Sunday: 11:00 a.m. - 6:00 p.m.
- Mandatory rotating schedule, including evenings and weekends.
**Salary**: $18.00-$20.00 per hour
Day range:
- Every Weekend
- Monday to Friday
- Weekends as needed
Flexible Language Requirement:
- French not required
Shift:
- 8 hour shift
**Experience**:
- tourism industry: 1 year (preferred)
- Amadeus: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Work Location: In person
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