Travel Consultant Corporate and Leisure
1 month ago
We are growing
Busy well established travel agency with international offices has an in-house entry level position for a Corporate Travel Agent to work with its senior management team. The opportunity will include reservation of flights, hotels, passenger transfers, travel itinerary preparation and facilitating other related office duties as required. This is an in-office position.
**Requirements**:
- Minimum 2-3 years of Travel Agency experience
- Excellent knowledge - research, booking, ticketing, invoicing, exchanges, refunds
- Excellent customer service skills
- Excellent communication skills both written and oral
- Detail oriented
- Must be able to multi-task and prioritize
- Thrive in a team setting and always willing to help others
- Bring a positive attitude to everything you do
- Excellent organizational skills
- TICO Certified
- Microsoft Office skills
**Responsibilities - Travel Consultant duties (TICO certification required)**
- Sell: Match client needs to products; make recommendations; overcome objections, close the sale
- Work as a team player
- Follow up on existing and past inquiries to foster client relationships
- Sell a full range of products and destinations (cruise, air, package and FIT), including preferred suppliers, the collection of professional fees and the selling of insurances
- Prepare complex itineraries with a mix of products
- Participate in on-going training and professional development
- Provide outstanding customer service to internal and external customers, with an emphasis on building long-term relationships with new and existing customers
Pay: $18.00-$20.00 per hour
Expected hours: 40 per week
**Benefits**:
- Company events
- On-site parking
- Store discount
- Work from home
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- North York, ON M2J 4V6: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Travel sales: 2 years (required)
- Microsoft Office: 1 year (required)
- Customer service: 1 year (required)
Licence/Certification:
- TICO certificate (required)
**Location**:
- North York, ON M2J 4V6 (preferred)
Work Location: In person
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