Server

1 week ago


Victoria, Canada Vista 18 Restaurant + Lounge Full time

A rare opportunity to work as an evening server at Vista 18 has just opened up With the impressive views of downtown Victoria from our 18th floor, along with a newly renovated space, it's a great time to consider Vista 18 and the Chateau Victoria as your next employer.

**We offer**:

- Comprehensive benefits package _(based upon hours worked)_ along with union pension plan
- Employee, Friends & Family hotel discount
- Vista 18 Restaurant + Lounge and Clive’s Classic Lounge employee discount ~ 50%
- Other Industry discounts
- Employee events ~ birthday, holiday and employee appreciation celebrations
- Learning and development opportunities - educational reimbursement programs
- Bike storage facilities, onsite parking and discounted ProPASS through BC Transit

**Responsibilities**:
Duties and responsibilities consist of (but not limited to):

- Provide friendly, responsive service to create an exceptional dining experience for all guests.
- Take food and beverage orders from guests, enter orders accurately in POS system which relays orders to the kitchen and bar.
- Deliver food and beverages from kitchen and bar to guests in a timely manner.
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Prepare final bill ensuring its accuracy, present check to guest, enter and accept correct payment, process credit/debit/gift card charges accurately or make change if applicable.
- Accurately complete server cash-out at the end of service shift.
- Following established procedures and policies when completing tasks.
- Be an Ambassador for the Chateau Victoria Hotel & Suites and Vista 18.
- Other duties assigned.

**Qualifications**:

- Must have a valid Serving it Right certificate
- Proven cash handling experience
- Must possess exceptional customer service skills and professionalism
- Must possess strong organizational skills and attention to detail.
- Proven communications skills and ability to work positively in a team environment and respond well to direction.
- Ability to complete shifts that include frequent standing, walking, bending and lifting.
- Previous food and beverage service experience necessary.
- Strong base in liquor, beer, wine and food knowledge an asset.

**Our Core Values, Do they meet yours?**

Heart ~ Integrity ~ Respect ~ Environment ~ Dedication
- Thank you for considering your employment with the Chateau Victoria Hotel and Suites_

**Job Types**: Full-time, Permanent

**Salary**: Up to $17.06 per hour

**Benefits**:

- Commuter benefits
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- Evenings
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips


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