Server
4 weeks ago
Are you a seasoned server with a passion for wine, cocktails, and delectable West Coast tapas? Do you have a knack for creating exceptional guest experiences? We are seeking dynamic and experienced Servers to join our vibrant team at a trending Wine and West Coast Tapa Bar in Victoria, BC.
**Responsibilities**:
As a Server, you will play a pivotal role in ensuring the smooth operation of our establishment while providing top-notch service to our valued guests. Your responsibilities will include:
- **Exemplary Service**: Providing attentive, knowledgeable, and personalized experiences to set the standard for exceptional guest service.
- **Guest Interaction**: Engaging with guests to create memorable experiences, address inquiries, and handle any concerns with professionalism and grace.
- **Menu Expertise**: Demonstrating in-depth knowledge of our wine list, cocktail offerings, and West Coast tapas menu to guide guests in their selections and make recommendations.
- **Order Management**: Ensuring accurate order taking and processing, coordinating with the kitchen and bar to ensure timely service.
- **Upselling and Revenue Generation**: Actively promoting wine pairings, specialty cocktails, and seasonal tapas to enhance the guest experience and contribute to business growth.
- **Collaboration**: Working closely with the team to maintain a positive work environment and facilitate effective communication.
- **Attention to Detail**: Ensuring orders are accurate, and presentation is impeccable.
- **Problem-Solving**: Ability to think on your feet, handle challenges, and find solutions swiftly.
- **Flexibility**: Willingness to work evenings, weekends, and holidays as required in the hospitality industry.
- **Certifications**: Possession of a valid Serving It Right certificate or equivalent.
**Qualifications**:
- **3+ years of serving experience**: Demonstrated expertise in high-quality service, ideally in a restaurant setting with a focus on wine, cocktails, and food.
- **Wine, Cocktail, and Food Knowledge**: A genuine passion for wine, a solid understanding of cocktail crafting, and familiarity with West Coast cuisine.
- **Bartending Experience (preferred)**: Previous experience as a bartender is a strong asset.
- **Communication**: Excellent communication skills, both with guests and team members.
**What We Offer**:
- Competitive compensation with gratuities and growth opportunities.
- A dynamic and supportive work environment that values your contributions.
- Training and development opportunities to enhance your skills and knowledge.
- A chance to be a key player in a trending and highly regarded establishment.
**Job Type**: Part-time
**Salary**: From $16.75 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Supplemental pay types:
- Tips
**Experience**:
- serving: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Serving It Right (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Ability to Commute:
- Victoria, BC V8W 0E3 (required)
Ability to Relocate:
- Victoria, BC V8W 0E3: Relocate before starting work (preferred)
Work Location: In person
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