Server

5 months ago

Victoria, Canada Bray's West Coast Tapas + Wine Bar Full time

Are you a seasoned server with a passion for wine, cocktails, and delectable West Coast tapas? Do you have a knack for creating exceptional guest experiences? We are seeking dynamic and experienced Servers to join our vibrant team at a trending Wine and West Coast Tapa Bar in Victoria, BC.

**Responsibilities**:
As a Server, you will play a pivotal role in ensuring the smooth operation of our establishment while providing top-notch service to our valued guests. Your responsibilities will include:

- **Exemplary Service**: Providing attentive, knowledgeable, and personalized experiences to set the standard for exceptional guest service.
- **Guest Interaction**: Engaging with guests to create memorable experiences, address inquiries, and handle any concerns with professionalism and grace.
- **Menu Expertise**: Demonstrating in-depth knowledge of our wine list, cocktail offerings, and West Coast tapas menu to guide guests in their selections and make recommendations.
- **Order Management**: Ensuring accurate order taking and processing, coordinating with the kitchen and bar to ensure timely service.
- **Upselling and Revenue Generation**: Actively promoting wine pairings, specialty cocktails, and seasonal tapas to enhance the guest experience and contribute to business growth.
- **Collaboration**: Working closely with the team to maintain a positive work environment and facilitate effective communication.
- **Attention to Detail**: Ensuring orders are accurate, and presentation is impeccable.
- **Problem-Solving**: Ability to think on your feet, handle challenges, and find solutions swiftly.
- **Flexibility**: Willingness to work evenings, weekends, and holidays as required in the hospitality industry.
- **Certifications**: Possession of a valid Serving It Right certificate or equivalent.

**Qualifications**:

- **3+ years of serving experience**: Demonstrated expertise in high-quality service, ideally in a restaurant setting with a focus on wine, cocktails, and food.
- **Wine, Cocktail, and Food Knowledge**: A genuine passion for wine, a solid understanding of cocktail crafting, and familiarity with West Coast cuisine.
- **Bartending Experience (preferred)**: Previous experience as a bartender is a strong asset.
- **Communication**: Excellent communication skills, both with guests and team members.

**What We Offer**:

- Competitive compensation with gratuities and growth opportunities.
- A dynamic and supportive work environment that values your contributions.
- Training and development opportunities to enhance your skills and knowledge.
- A chance to be a key player in a trending and highly regarded establishment.

**Job Type**: Part-time

**Salary**: From $16.75 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- serving: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Serving It Right (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Ability to Commute:

- Victoria, BC V8W 0E3 (required)

Ability to Relocate:

- Victoria, BC V8W 0E3: Relocate before starting work (preferred)

Work Location: In person

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