Property Claims Specialist I

2 months ago

Ottawa, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We are looking for a Property Claims Specialist I to join our growing team

This opportunity can be based in any of the following Intact Ontario offices: London/Mississauga (6925 Century Ave)/Ottawa.

**What you'll do here**:

- Evaluate property damage and evaluate replacement or restoration requirements including direct and in-person contact with insured, claimants, and service providers.
- Prepare repair estimates using an automated appraisal system.
- Obtains from contractor’s repair cost agreements or quotations on the restoration.
- Monitors and update labour and material costs to be paid within their region.
- Compose summary reports on vendor performance and, if necessary, formulates recommendations for further action.
- Maintain effective communication channels with claims departments.
- Establish and maintain productive business relationships with contractors and other service providers.
- Assist in the screening and review of contractors’ performance to meet professional and corporate standards.
- Manage and maintain automated appraisal system queue(s) and audit functions.

**What you bring to the table**:

- University degree or any combination of training and experience deemed relevant for the role
- High-level knowledge of the Xactimate/XactAnalysis estimating software.
- A minimum of 3 years related experience
- Comprehensive knowledge of construction and repair procedures
- Effective verbal communication skills with experience in interviewing, coaching and dealing with clients
- Good written communication skills to draft claims reports
- Computer proficient

This posting expires 25/November/2024 at 11:59pm EST

LI-Hybrid

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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