Learning and Development Facilitator

6 months ago

Beamsville, Canada Civiconnect Full time

**PRIMARY PURPOSE**:
The Learning and Development Facilitator will undertake a range of program research, facilitation, analysis, reporting, implementation, and administrative activities to support the development and delivery of programs in line with established project plans and objectives.

**KEY RESPONSIBILITIES**:
Program Support & Delivery:

- Lead and facilitate program sessions, workshops, and training events.
- Effectively, ensure all participants are engaged and objectives are met during program facilitation.
- Implement program curriculum or content in a manner that is accessible and conducive to learning, adapting as necessary to meet the needs of participants.
- Coordinate the development, monitoring, and reporting of program management systems to ensure the timely and accurate provision of programs and reports.
- Assist in the development and implementation of monitoring and evaluation protocols to assess the quality and impact of various programs such as the Youth Skills Studio and other projects.
- Collaborate with professional development teams and client success teams to support partnership development, new project creation, and program expansions.
- Conduct research, copywriting, or administrative tasks as required to support program delivery.
- Serve in a supporting role for proposals, including pricing, coordinating, recruiting, and writing.
- Contribute to operational efficiency by ensuring efficient operations of programs and providing administrative support.
- Foster a supportive and inclusive environment for participants, encouraging active participation, discussion, and collaboration amongst individuals or groups.

Research:

- Analyze and research the region's political and economic landscape, identifying opportunities for programs and partners.
- Carry out market research including gap analyses and needs analyses to identify areas of potential new programs, services, or partnerships.
- Conduct research and make evidence-based recommendations for topics related to Civiconnect’s programs/projects, partnerships, and growth potential.
- Assist in program and project design processes through research and analysis.
- Disseminate the results of research and other activities including drafting reports, proposals, and presentations.

Partnership Development:

- Establish and maintain regular communication with project partners and other stakeholders as required.
- Work with collaborators to refine proposals, monitoring and evaluation plans, and project budgets.
- Maintain a high level of service to stakeholders by maintaining effective relationships.

Additional Duties:

- All other duties as required.
- **Please note**:_ _All employees of Civiconnect are expected to follow Company Health and Safety policies, procedures, and work practices at all times, including participating in related training._

**WORKING ENVIRONMENT / PHYSICAL DEMANDS**:

- Hybrid with frequent meetings through Microsoft Teams.
- In-person attendance may be required for various office functions.
- Onsite client meetings.
- Off-site external workshops.

**PROGRAMS / SOFTWARE USED**:

- Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft Office. (Please note, no prior experience is required and access to programs/software is provided by Civiconnect).

**QUALIFICATIONS**:

- Communication and presentation skills.
- Willingness to learn.
- Dedicated team player.
- Must respect the learning environment.
- **Please Note**:_ _No prior experience is required, however, knowledge of the following is beneficial._
- Experience in communications, marketing, sales, account management, or customer service
- Bachelor’s degree or equivalent in Business Administration, Marketing, Communications or a related field
- Passionate about using their analytical skills to identify problems, find solutions and improve relationships
- Previous teaching or facilitation experience.
- Analytical and process-oriented mindset
- Ability to work effectively across multiple departments in a deadline-driven environment.
- Highly organized, with the ability to manage multiple tasks and priorities.

**ELIGIBILITY REQUIREMENTS**:

- Must be between 18-29 years of age
- Must be enrolled in part-time or full-time studies at a Canadian post-secondary institution with a co-op or internship.
- Must be a Canadian Citizen or Permanent Resident
- Must be able to work full-time for 14 weeks.

**Must be a member of at least ONE of the following demographics**:

- Racial minority
- First Year Student
- Indigenous
- Francophone
- A woman enrolled in a STEM program
- Disabled**
- ** Includes: vision impairment; deaf/hard of hearing; mental health/cognitive condition ie. depression, anxiety, ADHD, bipolar; intellectual/learning disorder; autism spectrum; physical disability)._

**You will need to provide certain administrative documents if offered employment including**:

- Proof of ID (copy of Birth Certificate, Passport, Permanent Resident card).
- Proof of En

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