System Support Specialist Team Lead

1 week ago

Charlottetown, Canada Government of Prince Edward Island Full time

**System Support Specialist Team Lead**

**Department**:Treasury Board Secretariat

**Location**: Charlottetown

**Position**: Full-Time 100% Position (Commencing Immediately)

**Employment Type**: Classified (Permanent) - UPSE

**Hourly Salary Range**: $30.84 - $36.69

**Annual Salary Range**: $60,138 - $71,546

**Pay Level**: 14

**Bi-Weekly Hours**: 75.0 hours bi-weekly

**Posting ID**: 165794-1124TBPO

**Closing Date**: Monday, December 16, 2024 5:00pm

**Open to**: Public

The is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

**What we offer**:

- Flexible working hours
- Health and dental benefits
- Pension Plan
- Up to $2,500 annual training funds
- 3 weeks paid vacation annually

**Our Vision**: Forward-looking people, service, and technology.

**Our Mission**:Our Team proudly delivers quality IT expertise and advice with our partners to make citizen and business-centric service possible.

**Duties will include but are not limited to**:

- Provide technical support services on site;
- Image, configure and troubleshoot all computer hardware and devices used throughout government;
- Respond to client requests for assistance with IT related problems;
- Escalate, track and provide follow up on unresolved problems with technical staff or service contractors;
- Monitor, maintain and optimize all Local Area Networks (LAN) throughout the province ensuring that the service availability of all communication devices are at optimum level and provide recommendations to minimize problems;
- Install and assist with troubleshooting switches, endpoint devices, uninterruptible power supply (UPS) devices and other network devices;
- Address unresolved incidents effectively and efficiently;
- Other related duties.

**Minimum Qualifications**:

- Must have a university degree or college diploma with major course work in networking or a discipline related to the position;
- Designation of A+ Certification is required or a MicroSoft MCP in Windows 2007 or later;
- Considerable experience in the IT industry;
- Demonstrated equivalencies will be considered;
- Ability to assess and analyze client requests and propose effective solutions;
- Proficiency in both official languages is considered an asset;
- Ability to analyze systems hardware and software problems, provide, recommend and/or implement solutions;
- Must have use of a reliable vehicle on a daily basis with appropriate insurance coverage;
- Ability to communicate effectively both orally and in writing;
- Effective interpersonal skills, judgement, dependability and reliability;
- Professionalism - desire to keep abreast of trends and developments;
- Applicants must have a good previous work and attendance record;
- The successful applicant must provide a satisfactory Criminal Records Check prior to beginning employment;
- Additional relevant education and experience will be considered an asset.

**This competition may be used to fill future job vacancies.**

**Preference will be given to UPSE Civil Employees as per the UPSE Civil Collective Agreement**
- **No. 6 on Forbes’ list of Canada’s Best Employers 2024**_
- **The Public Service is inspired to make a positive impact and proud to shape the future of our Island Community.**_

**Job Types**: Full-time, Permanent

Pay: $60,138.00-$71,546.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Language training provided
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

  • Systems Support Specialist

    2 weeks ago

    Charlottetown, Canada iWave Full time

    iWave has recently rebranded as Kindsight to deliver what has never been possible in the nonprofit world: A Fundraising Intelligence platform that incorporates big data, AI, and automation to power modern fundraising. Kindsight is the combination of three companies: iWave, UC Innovation (maker of ascend CRM), and NonprofitOS. Kindsight offers the most...

  • Helpdesk Support Specialist

    24 hours ago

    Charlottetown, Prince Edward Island, Canada IO Solutions Call Center Full time

    IO Solutions is a leading provider of innovative solutions in the technology industry. We are seeking an experienced Helpdesk Specialist to join our team on-site at our Charlottetown office, located in PEI, Canada.About the RoleThis is a full-time permanent position within our IT department.You will work closely with our IT team to ensure the proper...

  • Team Lead, Accounts Receivable

    2 weeks ago

    Charlottetown, Canada CloudMD Software & Services Inc - CAN Full time

    **This is a fixed-term contract role for 9-12 months** _ **Who we are** Are you looking to further develop your career in the Healthcare industry with one of North America’s innovative healthcare providers? Our success is backed by enthusiastic people, ready to make a positive difference in the lives of over 10 million people through digital and...

  • Technical Support Specialist

    5 days ago

    Charlottetown, Prince Edward Island, Canada IO Solutions Call Center Full time

    IO Solutions is seeking a Technical Support Specialist to work on-site at our Charlottetown office. The successful candidate will collaborate closely with the IT team to ensure the optimal operation, maintenance, and optimization of the organization's infrastructure.The Technical Support Specialist must be able to receive, prioritize, document actions taken,...

  • Technical Team Lead

    14 hours ago

    Charlottetown, Prince Edward Island, Canada Iron Systems Full time

    Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support...

  • Lead Water Management Specialist

    7 days ago

    Charlottetown, Prince Edward Island, Canada CBCL Limited Full time

    About Our Company: CBCL Limited is an employee-owned firm committed to creating a positive and lasting impact on people and our planet. As a dynamic leader in engineering and environmental consulting, we value our people, our communities, and our history.The Job:We are seeking a Lead Water Management Specialist to join our team. This role offers a unique...

  • Electrical Systems Specialist

    4 days ago

    Charlottetown, Prince Edward Island, Canada Ainsworth Full time

    We are seeking a highly skilled and experienced Electrician Journeyman/Foreman to join our team in Charlottetown, PEI.Company OverviewAinsworth (a GDI company) is a rapidly growing integrated multi-trade company offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers.Job DescriptionThe successful...

  • 480 - Manufacturing Team Leads

    2 days ago

    Charlottetown, Prince Edward Island, Canada BIOVECTRA Inc. Full time

    Posted Tuesday, March 25, 2025 at 3:00 a.m. | Expires Wednesday, April 9, 2025 at 2:59 a.m.BIOVECTRA Inc. is a leading bio-science business in Prince Edward Island and Nova Scotia, focused on contract manufacturing and product development of active pharmaceutical ingredients, pharmaceutical intermediates, and bioreagents.BIOVECTRA has an opening for a...

  • Client Support Specialist

    1 week ago

    Charlottetown, Canada iWave Full time

    **JD: Client Support Specialist** **DEPARTMENT**: Client Success **REPORTS TO**: Client Support Manager **JOB STATUS**: Full Time (Salary) **LOCATION**: Remote (USA or Canada) or On site (PEI) **About Kindsight**: Kindsight delivers what has never been possible in the nonprofit world: A Fundraising Intelligence platform that incorporates big data, AI, and...

  • Pet Store Team Leader

    4 days ago

    Charlottetown, Prince Edward Island, Canada PetSmart Store Support Group, Inc. Full time

    Job OverviewPetSmart Store Support Group, Inc. is seeking a skilled Retail Store Manager to lead our team of pet care professionals. As a key member of our store leadership team, you will be responsible for ensuring the safety and well-being of people and pets, as well as delivering exceptional customer service and driving business...

  • Inclusion Support Specialist

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Early Childhood Development Association Full time

    10 Reasons to Choose Quality Early Learning and Child CareExpert knowledge: Early childhood educators are experts in child development and are trained to create inspiring learning environmentsIntentionality: Early childhood educators provide your child the gift of time and attention. They will stop and explore the new flowers or jump in the mud puddles with...

  • Electrical Installation Specialist

    12 hours ago

    Charlottetown, Prince Edward Island, Canada Ainsworth Inc. Full time

    We are seeking a highly skilled Electrical Installation Specialist to join our team at Ainsworth Inc. The successful candidate will be responsible for leading teams on site, reading and interpreting electrical code specifications, and installing electrical equipment.Key Responsibilities:Read and interpret drawings, circuit diagrams and electrical code...

  • Engineering Project Manager Team Lead

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada Stantec Consulting International Ltd. Full time

    Engineering Project Manager Team Lead - ( 240004KT )DescriptionAt Stantec, we bring together the places that make communities feel like home whether it's an urban park, a mixed-use community, an institutional building or a residential neighborhood. We do this because we're part of the community too and we care about the places where we live—just as much as...

  • Sales Team Lead

    5 days ago

    Charlottetown, Prince Edward Island, Canada Kirkland's Part time

    About the RoleAs a Sales Leader at Kirkland's, you will be responsible for driving sales growth and delivering exceptional customer experiences in our stores. This role requires strong leadership skills, a passion for building rapport with customers, and a commitment to upholding our company values.Key ResponsibilitiesLead and support a customer-obsessed...

  • Specialist Midwife Lead for Preterm Birth

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada NHS Full time

    Specialist Midwife Lead for Preterm BirthThe lead midwife will be responsible for leading the implementation and embedding of Element 5 of the Saving Babies Lives Care Bundle at Stockport Foundation Trust.The aim of the role is to enhance the quality of patient care, showing leadership in the management of risk within the departments and achieve consistency...

  • Pet Care Specialist

    4 days ago

    Charlottetown, Prince Edward Island, Canada PetSmart Store Support Group, Inc. Full time

    **Company Overview**PetSmart Store Support Group, Inc. is a leading pet retailer dedicated to providing exceptional products and services to pet owners. Our team of experts is passionate about delivering an unforgettable shopping experience for our customers and their pets.

  • Electrical Systems Specialist

    4 days ago

    Charlottetown, Prince Edward Island, Canada TEEMA Solutions Group Full time

    **Job Overview**TEEMA Solutions Group is seeking a highly skilled and experienced Industrial Electrician to join our team. As an Industrial Electrician, you will play a critical role in maintaining, troubleshooting, and repairing electrical and mechanical systems in a fast-paced environment.This is a full-time position that requires a strong understanding of...

  • Quality Control Team Lead

    1 week ago

    Charlottetown, Prince Edward Island, Canada BIOVECTRA Inc. Full time

    Posted Tuesday, March 11, 2025 at 3:00 a.m. | Expires Friday, March 21, 2025 at 2:59 a.m.BIOVECTRA Inc. is a leading bio-science business in Prince Edward Island and Nova Scotia, focused on contract manufacturing and product development of active pharmaceutical ingredients, pharmaceutical intermediates, and bioreagents.BioVectra Inc. has an opening for a...

  • Quality Control Team Lead

    1 week ago

    Charlottetown, Prince Edward Island, Canada PEI BioAlliance Full time

    Posted Tuesday, March 11, 2025 at 3:00 AM | Expires Friday, March 21, 2025 at 2:59 AMBIOVECTRA Inc. is a leading bio-science business in Prince Edward Island and Nova Scotia, focused on contract manufacturing and product development of active pharmaceutical ingredients, pharmaceutical intermediates, and bioreagents.BioVectra Inc. has an opening for a Quality...

  • Operational Excellence Lead

    23 hours ago

    Charlottetown, Prince Edward Island, Canada Brunel GmbH Full time

    We are seeking an Operational Excellence Lead to join our team at Brunel GmbH.This key role involves leading and managing internal and external projects from initiation to completion, ensuring compliance with relevant regulatory requirements.The successful candidate will be responsible for defining project scope, goals, deliverables, and timelines, as well...