Crew Leader

7 months ago

London, Canada Grill Hero Full time

**Service Crew Leader **$18-$22**/hr**

**Students Welcome to Apply Vehicle required**

**Position Highlights**
- Highly Competitive Wages
- Benefits
- Tips + Bonuses
- Working Outdoors
- Unbeatable Customer Service & Upselling Experience

**Company Summary**

Grill Hero's mission is dedicated to enhancing the barbecue experience for residential grillers. We are committed to improving barbecue health, safety, and performance through our professional barbecue cleaning service. Our goal is to empower grill enthusiasts by ensuring their grills are not only impeccably clean but also optimized for peak performance. By providing meticulous cleaning services, we enable our customers to make the most out of their grilling season, fostering a safer, healthier, and more enjoyable outdoor cooking experience. At Grill Hero, we believe that a well-maintained grill is the cornerstone of memorable gatherings and delicious meals.

As we continue to implement our growth plans, we have a number of opportunities with massive growth potential. Our goal is to provide amazing job experiences focused on learning and growth. Each member of our team will have the opportunity to move up in the business, all it takes is a strong work ethic and willingness to learn

In the heart of our expansion strategy is Grill Hero London, a vibrant hub with its unique set of opportunities. As we solidify our presence in this dynamic market, we are actively seeking individuals passionate about grilling, customer service, and creating exceptional outdoor experiences. Joining Grill Hero London means becoming an integral part of a close-knit team dedicated to elevating the grilling culture in this bustling city. From mastering the art of professional barbecue cleaning to engaging with our diverse clientele, there are tailored avenues for growth and development that align with both individual aspirations and our collective mission. At Grill Hero London, the journey is not only about contributing to our success but also about carving out your own path towards professional excellence.

The Lead Technician position is typically best suited for individuals searching for employment (May-September) who enjoy engaging with customers, providing great customer service, working outdoors and are looking to improve on sales/service skills.

This role is essential for our operations at Grill Hero. As a Lead Technician, you will be learning the ins and outs of the barbecue industry by conducting our barbecue cleaning service, facilitating the customer experience, managing your own set of supplies and equipment, and much more.

Lead Technicians have the opportunity to work their way into Management, and Regional Management roles as well as Office positions, which can come with pay increases along with increased responsibilities.

**Job Duties and Responsibilities**
- Cleaning barbecues at both Commercial and Residential properties
- Managing and providing an excellent customer experience
- Upselling products and add-ons
- Booking future appointments
- Maintaining and organizing company supplies and equipment
- Representing the company on the ground
- More tasks as assigned

**Qualifications**
- Able to perform physical labor and operate light equipment
- Able to work outdoors in various weather conditions
- Able to understand and carry out verbal and written instructions
- High attention to details

**Compensation**
- Starting at 18 + Tips (Most make 19-24/hr.)
- Performance bonuses and incentives
- Tips
- Mileage incurred during operations is compensated on top of hourly pay

**Job Type**
- Full-time Position (May-August)

**Requirements**:

- Vehicle available for use throughout employment

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