Crew Leader

7 months ago

London, Canada Grill Hero Full time

**Service Crew Leader $18-$23/hr**

**Students Welcome to Apply**

**Position Highlights**
- Highly Competitive Wages
- Benefits
- Tips + Bonuses
- Working Outdoors
- Unbeatable Customer Service & Upselling Experience

**Company Summary**

Grill Hero's mission is to improve barbecue health, safety and performance by providing a professional barbecue cleaning service that helps residential grillers get the most out of the grilling season.

Formally known as Canadian BBQ Boys, in just 7 years, the company has grown across Canada and has launched multiple Franchise locations, making Grill Hero the brand name in barbecue cleaning and servicing. Since our appearance on Dragons Den, we have continued to grow the business and are in the process of Canada wide expansion.

As we continue to implement our growth plans, we have a number of opportunities with massive growth potential. Our goal is to provide amazing job experiences focused on learning and growth. Each member of our team will have the opportunity to move up in the business, all it takes is a strong work ethic and willingness to learn

The Lead Technician position is typically best suited for individuals searching for employment (May-September) who enjoy engaging with customers, providing great customer service, working outdoors and are looking to improve on sales/service skills.

This role is essential for our operations at Grill Hero. As a Lead Technician, you will be learning the ins and outs of the barbecue industry by conducting our barbecue cleaning service, facilitating the customer experience, managing your own set of supplies and equipment, and much more.

Lead Technicians have the opportunity to work their way into Management, and Regional Management roles as well as Office positions, which can come with pay increases along with increased responsibilities.

**Job Duties and Responsibilities**
- Cleaning barbecues at both Commercial and Residential properties
- Managing and providing an excellent customer experience
- Upselling products and add-ons
- Booking future appointments
- Maintaining and organizing company supplies and equipment
- Representing the company on the ground
- More tasks as assigned

**Qualifications**
- Able to perform physical labor and operate light equipment
- Able to work outdoors in various weather conditions
- Able to understand and carry out verbal and written instructions
- High attention to details

**Compensation**
- Starting at [**Hourly Rate**] + [**Tips**] + [**Incentives**] (Most make [**gross pay**]/hr)
- Performance bonuses and incentives (**Optional**)
- Tips (**Optional**)
- Mileage incurred during operations is compensated on top of hourly pay

**Job Type**
- Full-time Position (May-August)

**Requirements**:

- Vehicle available for use throughout summer (required to be considered for Team Leader roles)

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