Host(Ess)

3 days ago


Kelowna, Canada CedarCreek Estate Winery Full time

**Host(ess)**

**Job Type**:Permanent
**Location**:CedarCreek Estate Winery, Kelowna, B.C.

**CedarCreek Estate Winery**:
Our Winery is in the heart of British Columbia’s Okanagan Valley, building on more than three decades of winemaking, and defining a new chapter with bright, expressive North Okanagan wines. Our year-round tasting room and Home Block restaurant, housed in contemporary farmhouse buildings, offer our visitors an exceptional experience in a serene natural setting.

**Our Culture**:
We’re dreamers. We dream big and achieve big. Anyone who shares our commitment to raise the bar and take the uncharted path will achieve big things with us. Each person plays a key role, yet we’re always a team. It’s about collective success and we know the importance of celebrating wins, even the little ones along the way.

**_ What You’ll Do_**
- Answer phones, make reservations, book guests on tours & maintain waiting lists
- Provide support to the Home Block restaurant. Including greeting guests, bussing tables, or assisting servers by taking an active role on the floor during service
- Create a floor plan for upcoming service and allocate tables to their reservations
- Know and be able to convey winery & wine knowledge to guests. Know what is happening at CedarCreek and connect guests to them

**_ What You Have_**
- Serving it Right
- 1 - 2 years of customer service experience
- Wine knowledge is an asset but not essential
- Excellent customer service and co-operation skills
- Quick learner, able to comprehend, incorporate & impart knowledge effectively
- Passionate about the wine industry
- First Aid training is an asset

**_ What’s in it for you_**
- Mentorship from a passionate and enthusiastic management team
- Ongoing training in your job and dedicated wine education
- Competitive compensation and of course, great discounts at the winery and throughout the industry
- A fun and exciting working environment where you’ll make connections for life

**At CedarCreek, we live by our 5 Core Values every day**:
**Sense of Urgency**
- We value sense of urgency because we are a fast-paced company in a fast-paced industry
- You act as if there is no tomorrow and get it done today

**Authenticity**
- We value authenticity because we need to stay real
- You are authentic, diplomatic, respectful, thoughtful and you always have the best intentions

**Simplicity**
- We value simplicity; why use 50 words when you can use 5?
- You thrive in ambiguity, are comfortable with change, and bring simplicity to complex situations or grey area

**Humility**
- We value humility; there is no room for egos here
- You’re not stubborn, you listen, take feedback/direction, and respond quickly to changing direction. We are a team that supports each other

**Trust**
- We value trust because unless we are both trusted and trusting, we will not succeed as a team
- You put trust in others and do your best to never let anyone down


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