Manager, Team Operations

2 months ago


Toronto, Canada MLSE Full time

**Company Description**
At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Reporting to the Director of Team Operations, as the Manager of Team Operations, you will be responsible for the day-to-day administration and operations for Toronto FC’s First Team (Major League Soccer). You will be responsible for coordinating and executing all aspects of team travel arrangements, including airline reservations, ground transportation, hotel accommodations, and training sessions. You will need to have a comprehensive understanding of league travel policies and maintain communication with Major League Soccer and League travel partners. You will also assist the Director of Team Operations with a variety of player deliverables from relocation, and immigration to player registration.

Acting as the main point of contact for all MLS visiting teams, you will support the set-up of home games and oversee the distribution and tracking of team tickets in compliance with Major League Soccer ticket policies.
- Coordinate and execute all areas of Toronto FC’s team travel arrangements.
- Act as the main point of contact for all MLS visiting teams.
- Support in the set-up of all Toronto FC home games.
- Oversee the distribution and tracking of team tickets, in compliance with Major League Soccer ticket policies.
- Assist the Director of Team Operations with player deliverables in compliance with the MLS CBA.
- Support first-team departments with the procurement of products and supplies.
- Assist with the tracking of all team expenses, maintaining budgets, and reporting to all relevant accounting stakeholders.
- Assist with the registration of players with the MLS Office in New York.
- Assist the manager of player care with the player relocation and onboarding process, including but not limited to family travel, housing, utilities, banking, insurance, and transportation.
- Update and maintain necessary information on team databases (Teamworks).
- Assist with the communication of team schedules to all necessary stakeholders.
- Assist the Director of Team Operations with immigration processes.
- Other duties as assigned by the Director of Team Operations.

**Qualifications**:
- Flexibility to work extended hours, including some nights, weekends, and holidays as the need arises.
- Bachelor’s degree in sports management, sports event management, or sports administration preferred.
- Minimum of 1+ years’ experience in a similar role at a professional club or institution.
- Must be able to travel during the entire MLS season.
- Must be legally allowed to work in Canada.
- Full G license in good standing.
- Strong interpersonal skills, both written and verbal.
- Comfortable in dealing with high-profile clients and maintaining confidentiality.
- Ability to prioritize a high-volume of work in a very fast-paced environment.
- Some heavy lifting may be involved in assisting with team travel.

Experience the thrill of the Sports & Entertainment industry in a flexible (hybrid) work environment that supports employee wellbeing.
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

At MLSE, we are committed to building an equitable, diverse and inclusive organization.



  • Toronto, Canada RESIDENT MANAGER Full time

    This is a live-in position for a high-rise apartment building. If you are the type of individual or team who are self-starters, motivated and have a hands-on approach with the ability to work independently with mínimal supervision then this role is for you. **We are looking for an individual or team whose key responsibilities are**: 1. Building...


  • Toronto, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** The RBC Dominion Securities Inc. (“RBC DS”) Branch located at Avenue and Bloor is looking for a licensed Team Operations Manager to join the Ascendant Wealth Partners (AWP) team. The Team Operations manager will assist in administering all aspects of the day to day operation of the Ascendant Wealth Partners...


  • Toronto, Canada Royal Bank of Canada Full time

    Job Summary ...


  • Toronto, Canada The Johnson Team Full time

    The Sales Manager’s role is to oversee, support and train the buyer agents, listing agents and ISA’s within the company. You will be responsible for interacting with the agents on a daily basis while helping them build their sales skills, increase conversion rates and keep accountable to their goals (both team goals and personal goals). You will be...

  • Marketing Manager

    7 months ago


    Toronto, Canada Isaac Operations Full time

    **Who we are.** While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your...

  • Marketing Manager

    7 months ago


    Toronto, Canada Isaac Operations Full time

    **Who we are.** While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your...


  • Toronto, Ontario, Canada The Subway HR Team Full time

    Job DescriptionWe are seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our Subway HR Team, you will be responsible for overseeing the operations and growth of multiple franchise locations within a specified territory.About the Role:The successful candidate will report directly to the Director, Franchise Performance,...


  • Toronto, Ontario, Canada Randstad Full time

    Job Title: Operations Team ManagerCompany Overview: As a top 5 bank in Canada, we are committed to delivering exceptional financial services to our clients. Our team of professionals works tirelessly to ensure that all transactions are processed efficiently and accurately.Salary: $23.50 per hour (based on 11 months contract)Job Description: We are seeking an...


  • Toronto, Ontario, Canada Heaps Estrin Real Estate Team Full time

    Heaps Estrin Real Estate Team is seeking a highly organized and proactive Executive Assistant to support Cailey Heaps, President and CEO, and our Chief Growth and Innovation Officer.Job DescriptionWe pride ourselves on being innovators driving change and elevating the real estate experience for our clients. With a relentless focus on excellence, we empower...


  • Toronto, Canada Fidelity Investments Full time

    Job Description Current work authorization for Canada is required for all openings. You will be working on a Hybrid office schedule as part of Fidelity’s dynamic working arrangement. At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment...


  • Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - TD Wealth takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions and service to clients.**Financial Planning **team understands that helping clients...

  • Manager (Part-time)

    2 weeks ago


    Toronto, Canada TEAM DFF Full time

    **Manager Part Time** Role and Responsibilities The manger is responsible for the daily operations of the home. Leading a small team of personal support workers supporting a young man in his own home. You are responsible for attending to hiring, training, supervising and leading a team of dedicated associates and staffing supports. The home manager attends...

  • Manager (Part-time)

    20 hours ago


    Toronto, Canada TEAM DFF Full time

    **Manager Part Time** Role and Responsibilities The manger is responsible for the daily operations of the home. Leading a small team of personal support workers supporting a young man in his own home. You are responsible for attending to hiring, training, supervising and leading a team of dedicated associates and staffing supports. The home manager attends...


  • Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - TD Merchant Solutions (TDMS) is a leader in Point of Sale technology and product innovation for large and small businesses and offers a complete line of credit and debit card payment processing solutions. These include face-to-face,...


  • Toronto, Ontario, Canada Manager Full time

    We are seeking a diligent and organized individual to assist with various tasks in our lab environment.Job Summary:This is a general laborer position that requires the ability to lift 45 pounds and navigate stairs frequently throughout the day.Key Responsibilities:Clean and maintain walls, carpets, bathrooms, and windowsPerform light maintenance tasks as...


  • Toronto, Ontario, Canada Manager Full time

    **About the Role:**We are seeking a reliable and detail-oriented individual to join our team as a part-time cleaner. This is an excellent opportunity for someone looking to gain experience in housekeeping and hospitality.**Key Responsibilities:Clean and maintain the cleanliness of Airbnb properties**Requirements:**Availability to work part-time hoursPrior...


  • Toronto, Canada Inland Group Full time

    **WE’RE BUILDING A TALENT NETWORK** The Inland Group provides airport and airline support services for numerous customers at more than 55 airport locations throughout Canada, the United States as well as in the UK and Switzerland. We are growing and we want to talk to qualified leaders who are able to use their well-rounded and respected leadership...


  • Toronto, Ontario, Canada Manager Full time

    We are seeking a reliable and motivated individual to join our team as a part-time cleaner for an Airbnb property. This is an entry-level position that offers a competitive hourly rate of $15.As a part-time cleaner, you will be responsible for maintaining the cleanliness and organization of our Airbnb space. If you are interested in this opportunity, please...

  • Lab Assistant

    4 days ago


    Toronto, Ontario, Canada Manager Full time

    Our company seeks a reliable and skilled lab assistant to join our team. This is an excellent opportunity for someone looking to work in a fast-paced environment with diverse tasks.The salary for this position is $37.00 per hour, commensurate with industry standards.Job DescriptionWe are looking for a candidate who can perform light maintenance issues and...


  • Toronto, Canada ONxpress Operations Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 5 years or more - or equivalent experience **Work setting**: - Railway transport company - Railway maintenance **Tasks**: - Manage finances or budget - Recruit, train and supervise staff - Ensure transport compliance with regulations -...