Fido Assistant Manager
2 months ago
Job Duties of an Assistant Sales Manager
In an assistive manner, provide support to the Store Manager in the following areas:
Manages daily operations of a retail store engaged in selling wireless products and services.
Develops and implements sales strategies to ensure monthly store targets are achieved and overall profitability of store operations.
Review and approval of all customer contracts/RQ4 receipts sold by your Sales Staff.
Coordinates sales promotion activities and oversees preparation of merchandise displays for store audit performed by Fido and advertising copy.
Performs and/or supervises employees engaged in sales, customer service, taking of and controlling inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily records of transactions.
Train and ensure all employees are aware and comply with any new sales initiatives, policies or programs established
Preparation of daily and monthly sales reports to Management.
Follow up with Sales Staff on a regular basis on the status of achieving their monthly sales target.
Plans and develops work schedules and assigns employees to specific duties.
Orders merchandise or prepares requisitions to replenish inventory on hand. Conduct stock checks regularly.
Ensures compliance of employees with established security, sales, and record keeping procedures and practices.
Accountable for controllable expenses, cash management, merchandising, and loss prevention.
Coach, mentor and train store personnel and maintain positive employee relations.
Participates in the development and execution of promotional activities with the marketing team.
Accountable for all customer inquiries, needs, and/or problems, which may include account research, explanation of equipment operation, and execution of warranty claims.
Maintain demo line responsibilities through timely response of customer inquiries and follow up of any customer on-going issues.
Ensure all Fastrack modules/diplomas are completed by all staff within directed time lines.
Stays current with changes and developments in the wireless industry.
Promotes corporate culture and values.
Adhere to workplace policies and procedures as established by WDNA from time to time
Other duties related to or ancillary to those outlined above as assigned from time to time.
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