Sales Account Manager

4 weeks ago

Elmira, Canada Advance Millwrights Inc. Full time

**Who We Are**

Advance Millwrights Inc. designs and fabricates bucket elevators, conveyors and bins. We specialize in the material handling and packaging equipment of agricultural products including flour, feed, seed, grain, fertilizer, aggregates, cement, recycling, foundries, and food products.

Today, Advance Millwrights enjoys a truly world-class reputation for innovative design, fabrication and installation. In food production plants, feed mills, grain elevators, in foundries, fertilizer plants, and aggregate processors, the list of our satisfied clients stretches across Canada.

**Why Advance Millwrights?**

We are an energetic and enthusiastic team of professionals striving for continuous improvement and operational excellence. We are passionate about what we do, building long-lasting relationships with our customers and developing our people. Innovation and creativity are highly encouraged throughout the business.

In addition to an awesome work environment, we offer our team members competitive wages, company-paid health and dental benefits, an RRSP matching program, and a company uniform allowance.

**Job Overview**:
The Sales Account Manager is responsible for the management of sales and relationships with new and existing customers. We are looking to add someone to our team who is a lateral thinker, excellent communicator, able to navigate complexity and embrace ambiguity.

**Key Responsibilities:
- Develop and implement sales strategies to maximize growth and profit potential
- Become the main commercial contact with customers
- Develop and implement sales targets and strategies to maximize the growth of the company, while balancing the workload across the facets of our core competencies and overall company objectives
- Meet yearly sales targets as assigned by the Director of Sales
- Provide and present a weekly sales forecast to the Director of Sales
- Present proposals to customers and secure orders through selling value
- Manage customer negotiations when applicable
- Explore opportunities to grow the customer base while retaining existing customers

**_Advance Millwrights Inc. market share and sales dollars by:_**
- Identify opportunities to quote on facility upgrades, integration requirements or any other product offering from Advance Millwrights Inc.
- Identify opportunities to quote Advance Millwrights Inc Services and capabilities.
- Qualify all opportunities to ensure the effective use of company resources
- Manage and update the sales funnel weekly
- Identify and prioritize new customer development
- Source new income streams
- Sell all marketed products and services in order to meet sales objectives
- Obtain details for quoting and arrange site visits with Estimators
- Work with sales team to maximize the distribution of products and services that meet the needs of customers in the geographic region
- Liaise with Operations Manager and personnel to ensure on-time and accurate delivery of products to customers
- Liaise with quoting personnel to ensure accuracy
- Manage all sales activities as part of a specified sales team within an assigned geographic area
- Report market trends back to the manager

**_Marketing/Advertising_**
- Develop and improve on marketing presence
- Increase awareness of product and services offerings among the geographic territory
- Attend industry functions and trade shows
- Implement promotional activities to support sales and team objectives
- Represent Advance Millwrights Inc. in a professional manner through the use of Corporate Branding and Apparel
- Utilize social selling to further expand Advance Millwrights Inc. Within the targeted territory

**_Maintain Customer/Sales Database _**
- Maintain appropriate and accurate records of all sales activities through CRM
- Document sales activities in CRM
- Track quotes through the sales cycle to close orders through CRM
- Forecast projected sales through CRM weekly
- Track win and loss notes in CRM

**_Customer Service and Management_**
- Direct customer needs to specific knowledge within Advance Millwrights Inc. expertise
- Provide superior customer service, including regular and timely customer follow-ups, quotations and completed work
- Ensure timely remittance of customer invoice payments
- Responsible for managing customer contacts, establishing customer-specific plans and measuring results
- Weekly visits to new and existing customers
- Develop and maintain target accounts for respective sales territory
- Liaise with Project Managers and Customers for all Factory Acceptance Tests FAT/SAT, participate as required

**_Continuous Development Plan_**
- Communicate to management new marketing developments and trends in the sales of company and competitor products within the geographic area
- Develop a continuous improvement plan
- Develop a detailed territory plan tracking all weekly meetings and site visits through Outlook
- Develop OEM relationships to acquire installation business
- Develop contacts and re

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