Guest Happiness Concierge

2 months ago

Blue Mountains, Canada Lemonade Collective Full time

**WE ARE NOW ACCEPTING APPLICATIONS FOR SWEET PEOPLE LIKE YOU**
- Do you love making life sweeter?
- Have a passion for health and fitness?
- Are you looking to be part of a team that appreciates how sweet you are?

**KEEP ON READING..**

Lemonade Collective (LC) is a Boutique Fitness and Events Centre located in the Blue Mountains (behind Beaver Valley Community School).

Lemonade Collective features a;
- Salt Water Pool
- Gym
- Squash Court
- Fitness Studio
- Sauna
- lululemon Retail Space

**DETAILS OF THE ROLE**:
This position is a part-time position with the opportunity to expand. Below outlines the position description, requirements and responsibilities (the nitty gritty). However, we want to get to know YOU, your sweet personality and see how your skillset and dreams can be incorporated into this position.

If we were to dream our new fellow team member up they would have
- A confident phone presence and amazing people skills/communication skills.
- A passion to help others.
- A supportive personality to both our clients and your fellow team members.
- The ability to work independently or on a team.
- Strong organizational skills and attention to detail.
- Excitement to help in other areas to improve our customer & brand experience
- A love for ‘making lemonade’ aka life sweeter is a MUST

**DESCRIPTION OF THE ROLE..**
- You’d be the main point of contact for our clients and potential customers. The first person they speak to on the phone when they call, and the first person they see when walking through our front doors. So in summary.. you’re pretty important
- Assist with disinfecting and cleaning.
- Assist with opening and closing the pool.
- Handle front desk duties with enthusiasm and professionalism at all times.
- Record detailed notes in our front desk software.

**THE CHERRY ON TOP**

You’d receive a
- Gym, Pool, and Squash Membership (access to the Sauna too)
- lululemon discount

**QUALIFICATIONS**:

- Customer Service (2 years)
- Retail experience is a plus
- Event Coordination experience is a plus
- Social Media experience is a plus

**IMPORTANT INFO**:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

**Job Type**: Part-time

**Benefits**:

- On-site gym
- On-site parking
- Store discount

Schedule:

- Day shift
- Night shift
- Weekends as needed

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person

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