Account Supervisor
4 months ago
Company Description
We are champions for meaningful progress, helping our clients to win, keep and grow their best customers. With best-in-class services and solutions in media, CXM, and creative, we operate in over 145 markets worldwide with more than 48,000 dedicated specialists.
**Job Description**:
As an Account Supervisor you will be responsible for the timely execution of client deliverables on brief and within budget and you will build strong client relationships on a day to day basis. Reporting to the Account Director, you will assist with account planning and management, and guide the work efforts and day-to-day workload of an Account Executive whom will be working directly with you.
- Supports the Account Director with the delivery of client relationship management and management of the business of a specific account or a group of accounts; deliver innovative and creative solutions to client brief.
- Ensures that communications strategies are effectively translated into plans and lead the development and implementation of those plans.
- Partners with the Account Director to set the strategic tone for the assigned account and assists in the creation of all-important plans and presentations; project manages the clients’ communications plans including timelines and budget.
- Works with the Account team to manage delivery expectations, timelines, budgets and project status.
- Provides accurate plan details and updates to clients on a regular basis.
- Works with creative and production teams in a collaborative way and guides their work per the client objectives.
**Qualifications**:
- Post-secondary education in administration/communications/marketing, or related field.
- Minimum of 3+ years of experience in similar role.
- Strong project management experience; proven experience running a range of clients and internal projects and managing budgets
- Excellent verbal and written communication skills
- Proven experience in developing sustainable relationships with clients
Additional Information
LI-DM1
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