Department Manager, Grocery

6 months ago


Sucker Lake, Canada Northern NorthMart Full time

The Department Manager, Grocery is accountable for the successful day-to-day operation of the Grocery department. This includes implementation of company standards, the management of company assets, attention to maintaining a local competitive position, and the development and training of staff. The incumbent supports the rest of the store management team and fosters positive customer relationships.

**More than just retail.**
**Come make a difference.**: The Northern/NorthMart stores currently have exciting opportunities for full-time, permanent employment in retail stores across the North. This is an excellent opportunity to join a team where your experience and work ethic are appreciated and rewarded. With Northern/NorthMart, you’re encouraged to learn and grow on the job and to explore the beauty and the culture of the communities in which we live and work.

Are you a couple? Friends, siblings or just two colleagues that get along really well? We are looking for enthusiastic and highly motivated retail professionals who welcome the opportunities for career advancement that we have to offer. If you are customer service leaders with a passion for being part of a hardworking retail team

**Northern/NorthMart offers rewarding experiences and unique opportunities for growth.**
- Competitive salaries
- Comprehensive benefits package
- Allowances for both food and accommodation
- Paid training

**Your Responsibilities**
**Provide excellent customer service by delivering on the Value Offer.**
- Focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service
- Deal with customer complaints and requests quickly and effectively
- Address and respond to all customer inquiries
- Schedule department staff to maximize customer service and fulfill business needs
- Ensure an enjoyable shopping experience for customers

**Manage the Grocery Department to maximize sales and profits.**
- Ensure that the Grocery Department is ready for business, stocked and maintained throughout the day
- Develop departmental business plans in order to meet or exceed sales and gross profit goals
- Protect company assets: maintain and control inventories
- Monitor gross profit, investigate and address variances and communicate to Category Manager
- Oversee the correct cost of all invoices and communicate variances to Category Manager
- Complete Business Segment inventories as required
- Complete regular competitor price checks to protect competitive position
- Provide regular input to Procurement and Marketing Team on sales trends and new or requested items
- Monitor inventory levels and shrink reduction; rotate stock to guarantee freshness

**Ensure that the daily operating disciplines, as described in the Best Practices Manual (Retail Basics) are consistently met.**
- Fully support and participate in all advertising campaigns and P.O.P strategies as directed through Procurement and Marketing
- Ensure operating goals are met by monitoring performance, following merchandising practices, supporting promotions, maintaining operational standards and controls. Take remedial actions as described in Retail Basics
- Ensure product quality through correct ordering, receiving, inspection, handling, labeling, pricing and stock rotation
- Follow merchandise guidelines for all food resets
- Maintain equipment and fixtures as directed by the manufacturer and Facility Maintenance
- Maintain 52 week files and records

**Support, train and develop staff**
- Ensure that staff provide outstanding customer service
- Participate as a key member of the store team, providing leadership to store team and support to the Store Manager
- Work with supervisors to recruit, train, lead and develop Grocery Department employees
- Through on-going communication keep staff current with key activities
- Supervise, coach, develop, and evaluate Grocery Department employees as required

**Skills and Qualifications**
We’re looking for professional, organized workers who have a healthy sense of adventure and a strong knowledge and experience base.
- A minimum of two years of experience in a high-volume grocery/retail environment
- Strong customer service skills.
- Record of bottom line and sales results in previous roles.
- Ability to interpret a variety of instructions both verbally and orally.
- Computer knowledge of Excel and Outlook.
- Strong knowledge of grocery operating principles.
- Exceptional analytical, problem solving and decision making skills with a high attention to detail
- Proven organizational, planning and prioritizing skills
- Excellent written and verbal communication, interpersonal skills and superior customer service skills
- Must have the ability and desire to develop an in-depth understanding of Northern/NorthMart customers
- Demonstrates a personal and enthusiastic commitment to Northern/NorthMart's vision, mission, values and strategies
- Highly motivated and adventurous with an apprecia



  • Moose Lake, Canada Northern NorthMart Full time

    **The Department Manager, Grocery is accountable for the successful day-to-day operation of the Grocery department. This includes implementation of company standards, the management of company assets, attention to maintaining a local competitive position, and the development and training of staff. The incumbent supports the rest of the store management team...


  • Sylvan Lake, Canada Walmart Canada Full time

    **Position Summary... **:The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to...


  • Cross Lake, Canada Northern NorthMart Full time

    The Department Manager, Food Services is accountable for the efficient and fiscally-responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, Corporate Policies, Health and Safety, and other programs and...

  • Grocery Clerk

    6 months ago


    Williams Lake, Canada FreshCo Full time

    **Job Title**: Clerk Grocery-Reg. PTU **Requisition ID**:177570 **Career Group**:Store Careers **Job Category**:Retail - Grocery **Travel Requirements**:0 - 10% **Job Type**:Part-Time **Country**:Canada (CA) **Province**:British Columbia **City**:Williams Lake **Location**:9555 Oliver & 4 Ave FreshCo **Postal Code**:V2G 1M5 Looking for an exciting...

  • Department Manager

    3 weeks ago


    Sandy Lake, Canada The North West Company Inc. Full time

    The Manager will lead and manage staff to achieve the highest level of customer service while adhering to all Food Safety Protocols, Standard Operating Procedures, Corporate Policies, Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labor costs, inventory control, product presentation, and merchandising. The...

  • Grocery Supervisor

    4 months ago


    Meadow Lake, Canada Federated Co-operatives Limited Full time

    What you’ll do: Reporting to the Grocery Manager, the successful candidate will: Be responsible for coordinating the sales staff in the grocery store; including handling administrative and support functions with all team members;  Be responsible for engaging team members to ensure guest services standards are consistent in the store; Be...

  • Department Manager

    7 months ago


    Sylvan Lake, Canada Canadian Tire #655 - Sylvan Lake Full time

    As a member of the store’s Management Team, the Department Manager contributes to the success of the store by communicating the business objectives of the store to his/her team. The Department Manager is responsible for managing and leading the department in providing high quality workmanship and service that ensures customer satisfaction. He/she ensures...

  • Grocery Clerk

    2 months ago


    Meadow Lake, Canada Federated Co-operatives Limited Full time

    What you’ll do: Reporting to the Grocery Manager, the successful candidate will: Be expected to deliver excellent customer service and drive customer loyalty; Come to work with a positive, professional approach and attitude; Meet all Meadow Lake Co-op guidelines on hygiene, presentation and customer service; Be knowledgeable and answer...

  • Replenishment Manager

    6 months ago


    Porters Lake, Canada Atlantic Superstore Full time

    Replenishment Grocery Manager for Dartmouth Market currently being assigned to the Porter's Lake Superstore. What you'll do: Oversee the day-to-day operations of a specific department within a store Ensure the department meets or exceeds sales and profitability goals Train and develop department associates in customer service, product...


  • Cross Lake, Canada Northern NorthMart Full time

    The Tim Horton’s Northern/NorthMart Manager position manages all aspects of the restaurant's operation in order to ensure that Northern/NorthMart & Tim Horton’s standards involving people, products, cleanliness, and an exceptional guest experience are fulfilled. The Manager is also accountable for sustaining, directing, and increasing sales growth and...

  • Replenishment Manager

    6 months ago


    Porters Lake, Canada Atlantic Superstore Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

  • Delivery Driver Helper

    6 months ago


    Deer Lake, Canada Atlantic Grocery Distributors Ltd. Full time

    Atlantic Grocery Distributors, one of Newfoundland and Labradors fastest growing companies is now hiring! We offer competitive wages, benefits package, full time and/or part time hours and are continuously looking for new members to join our outstanding team. Currently hiring for**:Delivery Driver Helpers **in Deer Lake, NL. **Responsibilities**: - Work...

  • Concession Manager

    2 months ago


    Struthers Lake, Canada Struthers Lake Regional Park Full time

    Struthers Lake Regional Park requires a concession manager to lease the concession space May - September, 2025. Successful applicant is responsible to clean and maintain concession, order and arrange for delivery of groceries, hire and schedule staff, be personable and friendly. Basic concession appliances are provided (ie deep fryer, fridge, freezers,...

  • Front End Supervisor

    3 months ago


    Lake Cowichan, Canada Country Grocer Lake Cowichan Full time

    **Overview** Are you a social, enthusiastic and motivated individual looking to showcase their passion for delivering outstanding customer service, with a “get the job done” attitude and A+ leadership skills? If so, then this may be the perfect job opportunity for you! **Schedule Requirements**: - Ability to work evening closing shifts and...


  • Niagara-on-the-Lake, Canada Niagara Motors Full time

    Niagara Motors is excited to announce a new position in our service department: Service Department Concierge. This position will act as a liaison between customers and our service department. The main goal of this position is to make the customer experience outstanding and striving to uphold the qualities and values that define our family-run...

  • Retail Merchandiser

    3 months ago


    Smoky Lake, Canada Hallmark Full time

    Submit your information for this opportunity Retail Merchandiser (Part Time) - Smokey Lake, AB T0A 3C0 **Retail Merchandiser (Part Time) - Smokey Lake, AB T0A 3C0** **Job Summary**: - Reporting to the Territory Manager, the Retail Merchandiser is a part-time role that is an integral part of the field merchandising team. The Retail Merchandiser will be...


  • Meadow Lake, Canada Federated Co-operatives Limited Full time

    Company Overview:Federated Co-operatives Limited is a leading retailer in Western Canada, providing a range of products and services to support its member-owners.Estimated Salary: $45,000 - $60,000 per yearJob Description:As a Grocery Clerk at Federated Co-operatives Limited, you will be responsible for delivering excellent customer service and driving...


  • Lake Cowichan, Canada Country Grocer Full time

    Job Title: Evening Front End Supervisor Location Name: Lake Cowichan Are you a social, enthusiastic and motivated individual looking to showcase their passion for delivering outstanding customer service, with a “get the job done” attitude and A+ leadership skills? If so, then this may be the perfect job opportunity for you! Our  Lake Cowichan ...


  • Lake Cowichan, Canada Country Grocer Full time

    Are you a social, enthusiastic and motivated individual looking to showcase your passion for delivering outstanding customer service, with a “get the job done” attitude and A+ leadership skills? If so, then this may be the perfect job opportunity for you! Our Lake Cowichan location is looking to welcome an Evening Front End Supervisor to our...


  • Porters Lake, Nova Scotia, B0J, Halifax region, Canada Loblaw Companies Ltd - Head Office Full time

    Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the...