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System Administrator

1 month ago

Cambridge, Canada Allianz Partners Full time

**Who we are**:
People are at the heart of the Allianz brand. At Allianz, helping people is in our DNA. We believe in being a part of the solution for a better tomorrow, and know that we have a positive impact on people’s lives across the globe. If you are looking to be part of something big, then come join our local family - we want to hear from you

**About the role**:
The infrastructure team is responsible for operating multiple datacenters and providing services such as server builds and support, storage solutions, messaging and directory services, hardware and end user support. As a member of the team, responsibilities will include support of Windows and Linux servers in an on premise environment performing basic monitoring, log checking, patching, network administration (DHCP, DNS), equipment installation, configuration, troubleshooting, and technical support. Knowledge of production support process including incident/change/problem management, call triaging, maintenance of run documentation, and critical issue resolution procedures is a must.

**What you will do**:

- Upgrade and patch ESXi hosts.
- Triage and resolve incidents and service requests in the infrastructure queue.
- Advanced experience with Active Directory (FSMO roles, AD group management), DFS and IIS.
- Advanced knowledge of managing VMware ESXi, 7.x and virtual machines.
- Advanced knowledge of Cisco UCS chassis and blades.
- Manage assignment using What’s Up Gold and Dynatrace monitoring tools, PowerShell or other related tools and software.
- Experience with PowerShell or other scripting.
- Coordinate backup and recovery strategies in order to ensure that servers and databases can be recovered in the case of a disaster.
- Provide support for on call issues. Requires 24/7 availability on a rotational basis to resolve system issues that arise.
- Assist in developing and implementing security strategies in order to ensure data and services are secure.
- Maintain and create infrastructure related documentation as needed.
- Follow proper change management processes and practices.
- Other duties as required

**What it takes**:

- Bachelor’s Degree or College Diploma in a computer related field, or 5 years related technical experience coupled with Network, Database, and Systems Certification - CCNA or similar, MCTS inSQL
- Strong knowledge of hardware, software, and operating systems for Intel based servers, workstations, associated peripherals, SANs, and distributed systems architecture.
- Expert in using ITSM tools such as Service Now with incident, change, configuration and problem management.
- Knowledge of information security standards and compliance requirements
- Experience - with Cisco UC and NetApp SAN preferred.
- Netscaler experience is an asset
- Experience working with Veeam backup software.
- Experience working with and managing Microsoft Exchange 2016.
- Prior exposure to cloud hosting providers such as AWS is an asset.
- Communicates effectively with users of Information Systems services.
- Excellent written and verbal communication skills.
- Demonstrates ability to prioritize conflicting demands.
- Executes assigned project tasks within established schedules.
- Maintains confidentiality.
- Demonstrates enthusiasm and commitment toward the job.
- Proven ability to maintain a positive and professional attitude.

**What we offer you**:

- A competitive total rewards package, including benefits coverage as of your first day of employment, participation in the company’s annual incentive bonus plan, an employer matched retirement plan, tuition reimbursement support, generous paid time off, and much more
- A Referral Program that rewards you for referring your qualified friends and family
- Employee discounts at a wide variety of retailers and services The opportunity to grow with a large, global organization

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Join us. Let's care for tomorrow.

**Job Level**:
Professional

**Location**:

- Cambridge, ON, CA, N3C 4N6**Area of Expertise**:
IT & Tech Engineering

**Unit**:
Allianz Partners

**Employing Entity**:
Allianz Partners Canada

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
36446