Guest Services Assistant-ottawa Intl Animation

6 months ago

Ottawa, Canada Ottawa Festivals Full time

**Job Summary**: This position is funded through Ontario’s Job Creation Partnerships (see more details below). It's an annual five-day event with a total attendance of 28,000 attracting artists, producers, students and animation fans from around the world. The OIAF Guest Services Coordinator will work with speakers and special guests to book flights and travel as well as organize passes, hotels, and airport transfers for visiting filmmakers.

**Responsibilities**:

- With the assistance of the Managing Director, arrange speaker and special guest travel, hotels and ground transportation leading up to and during the event.
- Schedule and manage a team of 4 drivers during the event.
- Assist the Film Operations and Industry Events team to gather information needed to pay artist fees and film rentals.
- Help to gather information about selected films and other promotional materials.
- Assist with travel promotions for the public and work with hotels and the hospitality industry.

**Skills and Qualifications**:

- Excellent communication and people skills (verbal and written).
- Good organizational skills and initiative.
- Attention to detail and accuracy, meets deadlines.
- Have a love of planning with the ability to make online travel arrangements.
- A passion for spreadsheets.
- Experience working in customer service is an asset with an interest in event and project management.
- Strong computer skills with the ability to quickly learn new programs/platforms and take initiative to troubleshoot.

**Learning Opportunities and Additional Benefits**
- Work behind the scenes of a dynamic, local film festival
- Learn and/or level up your proficiency in platforms like Airtable, Eventive, Quickbooks, Stripe, Eventival, and more
- Dedicated in-house seminars to learn about all aspects of event management
- Meet people within the local, Canadian, and international film industry

**Additional Qualifications Required**:
Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:
1. An unemployed job seeker or those employed less than 20 hours per week.

2. to be considered, part-time students seeking full time employment are eligible to apply.

3. Live in Ontario.

4. Legally authorized to work in Canada.

5. Have one, or both, of the following criteria:
a. Previously established an Employment Insurance (EI) benefit claim (regular benefits within the last three years or maternity/parental within the last five years), and/or

b. Previously employed in Canada in five of any the last ten calendar years while earned a gross income in excess of $2000 in each calendar year.

**Remuneration**:
$662 (gross) per week provided by the Province of Ontario ($20.6875 based on 32 hours per week).

**Salary**: $20.69 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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