Guest Services Supervisor

**Position Title**: Guest Services Supervisor **Reports to(Title)**: Guest Services Manager **Department**: Front Office **Location**: Hotel **Job Summary** The incumbent will assist in Managing and participating in the day to day operation of Guest Services & Front Desk: carries out reporting, trains and supervises new staff. In turn maintaining high...

Overview: **RECIPE is looking for a Guest Experience Centre Consultant for the Ottawa area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...

Start Your Journey With Us. Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you're global, you can experience the local. Designed for the independent traveler seeking balance, there's Sheraton, The World's Gathering Place. Sheraton Ottawa Hotel is currently seeking a Guess Service Supervisor **Must be...

**Your repartee is as legendary as your sense of hospitality** The Guest Service Supervisor has a dynamic approach that enables him/her to ensure the smooth running of reception, reservations, night audit and concierge operations. Because he.she excels in the art of juggling delicate situations and stands out for his.her responsiveness to the unexpected,...

**Job Overview** Responsible for delivering exceptional service to every guest by providing memorable experiences and going the extra mile. Collaborates effectively with team members both within and outside the department. Additionally, assists the Front Office Manager in ensuring the Front Office operates efficiently and smoothly. Under the Front Office...

**Scope**: Under the direction and supervision of the Guest Services Manager/General Manager, key responsibility is for supporting the operation of the Guest Services Department. The Night Auditor/Guest Services Supervisor supports the Guest Services Manager & General Manager as well as liaises with other departments in the implementation of the hotel’s...

Be an active, efficient and effective member of the Guest Services TEAM Provide premium customer service through established programs, including but not limited to providing information, support and services to the shopping and travelling public. Act as a liaison with tenants "Beyond the Booth” Guest Services does not stop at the kiosk and should be...

**Additional Information** Full Time, Weekends **Job Number** 23201548 **Job Category** Rooms & Guest Services Operations **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs,...

**Additional Information** Full Time **Job Number** 24009322 **Job Category** Rooms & Guest Services Operations **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

**Additional Information** Full Time, Weekends **Job Number** 23201548 **Job Category** Rooms & Guest Services Operations **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs,...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in...

**Additional Information** Full-Time, Weekends Availability Required **Job Number** 24103374 **Job Category** Rooms & Guest Services Operations **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest...

**Additional Information**Full Time, French required **Job Number**24189275 **Job Category**Rooms & Guest Services Operations **Location**The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada, K1N 9H4 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Additional Information** Full Time, Weekend Shift **Job Number** 23151901 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins,...

**Additional Information** Part-Time, Smart Serve, Bilingual (FR/ENG) **Job Number** 24171804 **Job Category** Rooms & Guest Services Operations **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company...

**Additional Information** Part Time **Job Number** 22158887 **Job Category** Rooms & Guest Services Operations **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Follow all company policies and procedures; ensure...

**Additional Information** Full -time **Job Number** 23058719 **Job Category** Rooms & Guest Services Operations **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Follow all company policies and procedures; ensure...

**Job Number** 22163524 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Process all guest check-ins, check-outs, room assignments, and room...

**Additional Information** Part-time, Overnight Shift, Day Shift **Job Number** 22163520 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Process...

**Job Summary** The incumbent is responsible for Managing and participating in the day to day operation of Guest Services & Front Desk: carries out reporting, trains and supervises new staff. In turn maintaining high standards of quality, revenue management, inventory cost control and ensuring guest and employee satisfaction. **Major Duties and...