Manager, Service Delivery

5 months ago

Vancouver, Canada Canadian Air Transport Security Authority Full time

The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting indeterminate opportunity within the Operations branch at the Vancouver International Airport (YVR).

This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.

**Why is CATSA a great fit for you?**

CATSA is world leader in aviation security and screening with a mandate to protect the public. A Crown corporation, it features a mix of public service and private sector diverse backgrounds in which is reflective of the varied background of its employees. CATSA encourages innovation and creativity and offers a healthy and diverse workplace where employees work in an environment where they can be their true selves and feel energized and proud.

If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you

**Summary of responsibilities**:
The Manager, Service Delivery is responsible for managing the daily provision of security screening operations by Service Contractors (SCs) in accordance with all applicable aviation transport security regulations and in close collaboration with all key stakeholder representatives at the assigned airport(s) within a defined region. The Manager, Service Delivery performs all other duties and responsibilities related to the position as required.

**What you need to succeed**
**To qualify for the position, you must have**:

- Graduation from a recognized college or university with a specialization in administration, logistics, social science or another specialty relevant to the duties of the position.
- A minimum of six (6) years of operational experience including liaising, developing collaborative working relations and establishing communication links with various external stakeholders within the industry.
- A minimum of four (4) years of experience conducting inspections or monitoring in a highly regulated environment where compliance to operating standards and procedures is critical.
- A minimum of three (3) years of experience writing reports and giving recommendations to management.

**This position is best suited to individuals with the following skills and abilities**:

- Effective communication skills (both orally and in writing) in conveying operating standards and procedures.
- Ability to impact and influence others.
- Ability to work effectively under time constraints and stress.
- Skilled in developing creative and effective learning solutions.
- Ability to work successfully in a team environment.
- Strong analytical skills.
- Sound judgment.

**Valuable skills include**:

- Exposure to unionized work environments.
- Knowledge of the aviation industry and the related regulatory and security issues.
- Knowledge of CATSA's mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.
- Familiarity with performance monitoring tools and software.

Specific work requirements:

- Ability to work overtime as required;
- Ability to travel as required
- Language Profile: BBBB;
- Ability to obtain and maintain a Secret security clearance; and
- Be a Canadian citizen or permanent resident.

**How to apply**:
Additional information:
CATSA is dedicated to an inclusive selection process and work environment. If you require an accommodation, please advise the Human Resources representative when you are invited to meet with us regarding this employment opportunity.

**Inclusion & Diversity**
- Taleo ID:
**2062**
- Language Requirements:
**Bilingual Imperative**
- Job category:
**Operations**
- Hiring Pay Range:
**$85,264 - $106,580**
- Staffing Method:
**Indeterminate Vacancy**
- # of openings:
**1**
- Position reports to:
**Vancouver**
- Posting Date:
**02/02/24**
- Working Location:
**Vancouver**
- Application Deadline:
**23/02/24**
- Working Location Category:
**On-Site

  • Delivery Driver

    1 month ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    *About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Courier...

  • Delivery Driver

    6 months ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    *About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Courier...

  • Delivery Driver

    6 months ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    *About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Courier...

  • Medical Delivery Driver

    6 months ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    *About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Medical...

  • Delivery Driver

    6 months ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    KH parcel delivery service is a growing company in Vancouver , If you are a hard-working person and looking for great compensation in a fast paced environment you are guaranteed to find your business here. You have to have a fast pace and be a fast learner. Must Haves: - Valid Driver’s license - Owns or able to use your own vehicle. In order to...

  • Delivery Driver

    6 months ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    KH parcel delivery service is a growing company in Vancouver , If you are a hard-working person and looking for great compensation in a fast paced environment you are guaranteed to find your business here. You have to have a fast pace and be a fast learner. Must Haves: - Valid Driver’s license - Owns or able to use your own vehicle. In order to...

  • Independent Delivery Contractor

    6 months ago

    Vancouver, Canada Wyngit Delivery Inc Full time

    Wyngit Delivery is a quickly growing company specializing in same-day deliveries for businesses in British Columbia. We are seeking a dedicated, customer service-oriented individuals to join our team as an Owner Operator Delivery Driver in Vancouver, BC. In this role, you will have the opportunity to earn extra money with the freedom to do so from the...

  • Owner Operator Delivery Driver

    6 months ago

    Vancouver, Canada Wyngit Delivery Inc Full time

    Position Overview: This role is for owner-operator drivers who are equipped to provide their own vehicle, insurance, and cell phone. We are looking for drivers with a cargo van or larger delivery vehicle. **Requirements**: - Shifts: 5 days a week, 8-10 hours per day. With a 1 month contract. - Vehicle: A working cargo van that completes the company safety...

  • IT Service Delivery Manager

    2 weeks ago

    Vancouver, British Columbia, Canada NTT DATA Full time

    Job SummaryWe are seeking a highly skilled IT Service Delivery Manager to join our team in Vancouver, British Columbia, Canada. This is an excellent opportunity for a seasoned professional to lead and manage the delivery of IT services to our clients.The successful candidate will have a strong background in IT service management, with experience in leading...

  • Customer Service Rep

    6 months ago

    Vancouver, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...

  • IT Service Delivery Manager

    2 weeks ago

    Vancouver, British Columbia, Canada North Vancouver Recreation & Culture Full time

    North Vancouver Recreation & Culture is seeking a seasoned IT leader to drive the delivery of secure and efficient digital services. As Manager of IT Service Delivery, you will oversee the end-to-end technology services supporting recreation and culture programs, including systems and services for program management, operations, payment processing, and web...

  • Relief Customer Service Rep

    6 months ago

    Vancouver, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...

  • IT Service Delivery Manager

    2 weeks ago

    Vancouver, British Columbia, Canada Vancity Full time

    Job DescriptionAn exciting opportunity has arisen for an experienced IT Service Delivery Manager to join Vancity's team.About the RoleThis is a key leadership position responsible for managing and delivering high-quality incident management services. You will lead a team of technical experts in resolving complex incidents, maintaining communication with...

  • Senior IT Service Delivery Manager

    2 weeks ago

    Vancouver, British Columbia, Canada NTT DATA Full time

    At NTT DATA, we're seeking an experienced Senior IT Service Delivery Manager to join our team in Canada.We offer a competitive salary of $90,000 - $120,000 per year, depending on experience and qualifications.About the RoleThe successful candidate will oversee the management and coordination of IT service delivery processes, ensuring seamless execution of...

  • Service Delivery Manager

    2 weeks ago

    West Vancouver, British Columbia, Canada Dejar Design Corp. Full time

    Job DescriptionThis is a dynamic and challenging role for a Service Delivery Manager at Dejar Design Corp. The successful candidate will be responsible for overseeing the operations of an organization or department that provides professional services.The ideal candidate will have a strong educational background, with a Bachelor's degree, and experience...

  • Manager, Service Delivery, It

    5 months ago

    Vancouver, Canada Bosa Properties Full time

    About The Company: Bosa Properties Inc. (“BPI”) is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 20,000...

  • Service Delivery Manager

    1 month ago

    North Vancouver, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Service Delivery Manager to join our team at beBee Professionals. As a Service Delivery Manager, you will be responsible for overseeing daily operations, ensuring high-quality service, and leading a team of employees. You will supervise daily operations during your shift, ensuring efficient workflows, and handle customer inquiries and...

  • Senior Service Delivery Manager

    2 weeks ago

    Vancouver, British Columbia, Canada Granville College Full time

    Granville College is seeking a highly motivated and experienced Senior Service Delivery Manager to join our team. As a key member of our leadership team, you will be responsible for the overall strategy and direction of our service delivery operations.Job SummaryThe Senior Service Delivery Manager will be responsible for leading a team of staff, managing...

  • Delivery Driver

    5 months ago

    Vancouver, Canada Public Service Alliance of Canada Full time

    Job Overview: We are seeking a reliable Delivery Driver to join our team. The Delivery Driver will be responsible for transporting goods and materials to designated locations in a safe and timely manner. **Responsibilities**: - Safely operate delivery vehicles to transport goods to customers or other specified locations - Load and unload cargo following...

  • Relief Delivery Driver

    3 months ago

    Vancouver, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...