Manager, Enablement Services

3 months ago


Toronto, Canada Canada Health Infoway Full time

**Summary**:
**Posting Date**:August 22, 2024

**Position Title**: Manager, Enablement Services

**Department**: Connected Care

**Report to**: Vice President, Business Enablement

**Location**:Toronto / Montreal

**Overview**:
Canada Health Infoway (Infoway) helps to improve the health of Canadians by working with patients, stakeholders, and health system partners to accelerate the development, adoption and effective use of digital health across Canada. Through thought-leadership, investments, and strategic initiatives, we help deliver improved quality and access to care, and more efficient delivery of health services for patients and clinicians. Infoway is an independent, not-for-profit organization funded by the federal government.

Infoway will also collaborate with technology industry partners and other PCHOs as required in fulfilling its mandate. Through the digital health interoperability funding allocated by Health Canada, Infoway will execute the agreed upon long term workplan to maximize investments in digital health solutions, improve interoperability, develop common national standards and help health care providers and users sustain & grow the switch to digital health for the long term. Together with our jurisdictional, clinical, patient and industry partners, the investments we make today will form the foundation of tomorrow’s health care system.

**Why Join Us?**
- Be part of a high-profile, ambitious, and exciting initiative that will make a real impact in driving adoption, improving patient & clinician experience, interoperability, and standards across digital health solutions across Canada.
- Work with a dynamic, close-knit team who are all passionate about what they do.
- Demonstrate your strong communication skills in a fast-paced, innovative, and supportive environment.

**Position Purpose**:
We are looking for a manager to help the department’s Vice President and team leaders deliver on a portfolio of services to enable the business teams, including work in the areas of policy analysis, review and development, including legislative & regulatory frameworks. This position will liaise with internal and external stakeholders, develop documentation, and facilitate access to people and materials in support of business enablement plans and deliverables.

The position requires an individual who likes a demanding environment, is dedicated to excellence, extremely well organized, can work well to short deadlines, collaborates well with their peers, and uses their initiative.

**Major Responsibilities**:

- Research and analysis to support the documentation and delivery of policy related workstreams, including digital Identification, Access, and Consent Management (IACM).
- Advance progress and alignment with partners on legislative modernization in support of digital health interoperability roadmap broadly through research, analysis, documentation, and engagement.
- Research and write: Presentations, briefing notes, fact sheets, direct mail, e-marketing, presentations, news releases, videos, articles, white papers, social media, website, etc.
- Support the development of marketing-communications materials and campaigns, in collaboration with the organization’s corporate communications and public affairs office.
- Undertakes desk-side research to inform strategies, planning, briefing documents, and content development.
- Supports the development of a strong and relevant internal communications competency.
- Maintains excellent stakeholder relations, reputation management and risk mitigation strategies.
- Supports the organization’s business process requirements, including meeting management, budget management, purchase requisitions and invoice processing.

**Education**:

- Undergraduate Degree required.

**Qualifications & Skills**:

- +5 years’ experience.
- Excellent writing, editing and ideation skills.
- Sound planning, judgement, and decision-making skills.
- Strong attention to detail.
- Excellent command of the English language.
- Expert knowledge working with the Microsoft suite of products, including PowerPoint.
- Ability to deal with ambiguity, excellent political and business acumen.
- Understanding of the federal and provincial political environment.
- Project Management training or equivalent is an asset.
- Marketing, communications, public relations or business certificate is an asset.
- Ability to converse and/or write in French are an asset.

**Our commitment**:
**Infoway is committed to employing a diverse workforce and is proud to be an equal opportunity employer.**

**We thank you for your interest in this opportunity at Infoway however, only those applicants who most closely meet the qualifications for this position will be contacted.



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