Lifeline Community Representative

6 months ago

Montréal, Canada Lifeline of Canada Full time

Connect America and our family of brands, including Lifeline Canada, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years.

This position of Field Sales Rep will be an integral role within our Lifeline Canada business. Since 1974, more than 700,000 Canadian subscribers have benefitted from Lifeline. Today, our range of medical alert services provide patients with access to help at home or on the go. Only Lifeline offers AutoAlert, the most widely adopted automatic fall detection technology on the market today and an excellent choice for those with a history, risk, or fear of falling. Our commitment to service delivery and the people behind the Lifeline name make us stand apart. Lifeline is also the only medical alarm service integrated with the Canadian healthcare system. Through partnerships with hospitals, healthcare agencies, and senior living residences. Lifeline is available to communities across the country.

Connect America, as North America’s largest independent provider of connected care, delivers a growing portfolio of innovative technologies that help bridge the gap between healthcare providers, individuals, and their care partners. Our easy-to-use solutions support health and safety in a way that leads to enhanced quality of life, earlier interventions, reduced hospitalizations and peace of mind for an estimated 10 million lives every year. Together, we are enabling independence and redefining the global home healthcare market.

Connect America has been recognized as one of Philly Happening’s Best Places to Work. Our award-winning customer service team has received the Best Service Award from Today’s Caregiver. In addition, our healthcare division was named Top Ten Home Healthcare Solutions Provider in 2019 & 2020.

At Connect America, we treat all our customers and team members ethically and respectfully, creating relationships built on trust. We work as supportive team members, developing customer solutions in a collaborative manner. If you are a dedicated, compassionate team player, come be a part of an organization that makes a positive difference in the lives of those we serve.

The Lifeline Community Representative (LCR) will implement the Community Development Core Strategies and Sales Process to attain our One Source sales objectives for the designated territory.

The LCR’s goal is to influence the Healthcare Professional’s (HCP) behavior so that they more pro-actively refer their patients/clients to the Lifeline (LL) service. This is achieved by preparing and implementing their territory plan to engage HCPs who have the highest potential to influence new LL subscribers. Other areas of coverage include sales visits and marketing promotion to medical offices, community organizations and other potential influencers including seniors’ groups.

**Our Customers**:

- ** Healthcare Professionals**: Social Worker, Occupational Therapist, Discharge Planner, Physiotherapist, Nurse, Doctor, and Home Care Worker. These professionals can be found in hospitals, homecare centers (public and private), and community health care facilities.
- ** Community contacts**: Seniors, seniors’ residence manager, nurse in seniors’ residences and organizations such as VON, VAC and associations supporting seniors.

**PRIMARY RESPONSIBILITIES**:

- Target existing High Potential HCP and prospect for new customers with the objective to engage them with the benefits of the LL service for their patients/clients.
- Identify HCPs needs/challenges to help them support their patients’ ability to live at home longer and more independently while at home
- Provide Lifeline marketing materials such as brochures, coupons, surveys, posters, etc. to support the HCP in their referral work.
- Schedule and deliver In-Service (group) presentations to HCPs as well as directly to potential subscribers and caregivers via various community organizations
- Generate Senior Living Leads
- Where appropriate, participate in customer workshops, tradeshows, and training meetings
- Call Frequency: LCR is responsible for following CD Management mix and volume of activities to attain their targets.
- Enters all sales activities and maintains an up-to-date CRM database.
- Maximizes available resources, which includes collaboration with Regional Development Managers (RDM), Marketing, Direct Sales, Home Service Representatives (HSR), and other departments as necessary to optimize activations.
- The LCR is responsible to participate in their monthly business review with their manager.
- Mindful management of CD expenses

**JOB SPECIFICATIONS**

**Education**:

- College diploma or Bachelor’s degree or equivalent work experience

**General Skills and Knowledge**:

- 2-5 years field sales experience
- Knowledge of the Healthcare industry
- Fluent in French and English
- Excellent interpersonal skills, able to establish and maintain business relationships
- Excellent

  • Bilingual French/english Personal Response

    6 months ago

    Montréal, Canada Lifeline of Canada Full time

    Connect America and our family of brands, including Lifeline Canada, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. This position of Personal Response Associate will be an integral role within our Lifeline Canada business. Since 1974, more than 700,000 Canadian subscribers have...

  • Addiction Counsellor

    6 months ago

    Montréal, Canada Chabad Lifeline Full time

    EMPLOYMENT TYPE: Outpatient Addiction Centre - Chabad Lifeline is a non-sectarian organization dedicated to helping individuals and families affected by addiction. At Chabad Lifeline, individuals suffering from substance and behavioural addictions, and their family members, are guided by experienced and caring professionals through the process of healing and...

  • Addiction Counsellor

    6 months ago

    Montréal, Canada Chabad Lifeline Full time

    EMPLOYMENT TYPE: Outpatient Addiction Centre - Chabad Lifeline is a non-sectarian organization dedicated to helping individuals and families affected by addiction. At Chabad Lifeline, individuals suffering from substance and behavioural addictions, and their family members, are guided by experienced and caring professionals through the process of healing and...

  • Youth Counsellor

    6 months ago

    Montréal, Canada Chabad Lifeline Full time

    EMPLOYMENT TYPE: Outpatient Addiction Centre - Chabad Lifeline is a non-sectarian organization dedicated to helping individuals and families affected by addiction. At Chabad Lifeline, individuals suffering from substance and behavioural addictions, and their family members, are guided by experienced and caring professionals through the process of healing and...

  • Clinical Educator

    4 months ago

    Montréal, QC, Canada Lifeline Homecare Full time

    **>>>Clinical Educator ( Homecare )** Location: Montreal, Quebec Company: Lifeline Homecare **Salary**: Competitive Lifeline is seeking a dedicated and experienced Clinical Educator to join our team. As a Clinical Educator, you will be responsible for developing, implementing, and evaluating educational programs for our home care staff. **Key...

  • Addiction Counsellor

    6 months ago

    Montréal, Canada Chabad Lifeline Full time

    POSITION OVERVIEW**:Do you have extensive experience in addiction and mental health counselling and a track record of clinical leadership?** As Clinical Team Supervisor, you will be an integral part of our coordination team, contributing to the enhancement of the overall client experience, care, and outcomes. Your role extends beyond traditional coordination...

  • Client Care Coordinator

    6 months ago

    Montréal, Canada Chabad Lifeline Full time

    POSITION OVERVIEW: As a Client Care Coordinator, you will be an integral part of our coordination team, contributing to the enhancement of the overall client experience, care, and outcomes. Your role extends beyond traditional coordination responsibilities, as you will actively engage in creative problem-solving to overcome obstacles that may impact optimal...

  • Community Outreach Coordinator

    4 months ago

    Montréal, QC, Canada Almage Senior Community Centre Full time

    **Position**: Outreach Coordinator **Responsibilities**: - Coordinate and execute all aspects of the outreach program - Develop and maintain partnerships with volunteer-based organizations and community groups - Participate in Partnership Tables in both English and French - Create, execute and maintain monthly social outreach events and informative...

  • Sales Representative

    6 months ago

    Montréal, Canada Kruger Inc. Full time

    Kuger Recycling offers a full range of services, including paper, cardboard, plastic and wood recycling, as well as on-site and off-site shredding. We are currently looking for a dynamic and enthusiastic sales representative to locate sources of recyclable products and target new customers for bulk and baled cardboard recovery. His or her skills will enable...

  • Sales Representative

    6 months ago

    Montréal, Canada Kruger Inc. Full time

    Kuger Inc, Division Recycling offers a full range of services, including paper, cardboard, plastic and wood recycling, as well as on-site and off-site shredding. We are currently looking for a dynamic and enthusiastic sales representative to locate sources of recyclable products and target new customers for bulk and baled cardboard recovery. His or her...

  • Sales Representative

    6 months ago

    Montréal, Canada Wurth Industry of Canada Full time

    Sales Representative Wurth Industry of Canada Ltd. Montreal, QC $60,000 - $65,000 per year - Full-time, Permanent SALES REPRESENTATIVE Company Wurth Industry of Canada Ltd. Is one of sixteen sister companies of Wurth Industry of North America and a member of the Wurth Group of companies. We are widely recognized as a premier supplier of CPS ® C-Parts...

  • Community Manager

    6 months ago

    Montréal, Canada Ubisoft Full time

    **Company Description** Ubisoft’s 21,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance,...

  • Sales Representative

    6 months ago

    Montréal, Canada Bruno & Nick Food Service Full time

    We are in search of a sales representative with experience in the food service industry. Dynamic in the field, dedicated to clients, having the passion to participate in the expansion of the company, you will have the responsibility to recruit new clients and to establish different partnerships with current customers while continuing to develop the...

  • Customer Service Representative

    6 months ago

    Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...

  • Sales Representative

    6 months ago

    Montréal, Canada Little Goods Full time

    Overview: We are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for driving sales growth by identifying new business opportunities, building relationships with potential customers, and promoting our products and services. This is an excellent opportunity for someone who...

  • Sales Representative

    6 months ago

    Montréal, Canada NAPA Auto Parts Full time

    **Company Description** Be part of a community of authentic, proud and trusted people** Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. we believe we don’t just deliver car and heavy vehicle parts all...

  • Sales Representative

    6 months ago

    Montréal, Canada East Penn Canada Full time

    At East Penn Canada, our people are the heart of our company. We put our employees and our clients first to build solid relationships with intention. We offer a vast range of diverse and rewarding career opportunities. We invite you to become part of an organization that has challenging opportunities, rewarding career paths, organization values, and a...

  • Account Representative

    6 months ago

    Montréal, Canada Motion Industries (MOT) Full time

    **SUMMARY**: The Account Representative drives sales, identifies, and generates opportunities for various types of customers. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations. The Account Representative provides education of Motion Industries products through technical presentations. **JOB...

  • Representative, Customer Care

    6 months ago

    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    **RESPONSIBILITIES**: - Prepare, fill and send Airport Dispatch Reports for all flights departing on a daily basis - Answer all calls from travel agents related to bookings for which problems/issues/queries need to be resolved same day - Assist agencies with seat selection/errors/omissions/misquotes and price matching. - Analyze and review appeals on...

  • Channel Sales Representative

    6 months ago

    Montréal, Canada Parallels Full time

    **Channel Sales Representative - Partner Onboarding** Push the boundaries of tech. In your sweatpants. We’re looking for an experienced Channel Sales Representative to help us change the way the world works. Here, you’ll be responsible for partner identification and recruitment. The top creative and technical minds could work _anywhere. _So why are so...