Réceptionniste / Front Desk Receptionist

5 months ago


Saintleonard, Canada Days Inn Montreal East Full time

Effectue des réservations par téléphone et en personne

Traite les check-outs et les check-ins des clients

Gère les changements et les annulations

Enregistre les invités et attribue les chambres

Accueil les demandes spéciales autant que possible

Utilise des techniques de vente suggestives pour vendre des chambres et pour vendre d'autres services de l'hôtel

Connaît l'emplacement des chambres, les types de chambres disponibles et les tarifs des chambres

Maintient la propreté et la propreté de la zone de réception

Tous les agents de service à la clientèle doivent effectuer toutes les autres tâches requises ou demandées par la direction

Compétences et exigences: Maîtrise du français et de l’anglais (à l'écrit et à l'oral)

Présentation professionnelle requise

Étude en tourisme ou en hôtellerie un atout

Expérience en hôtellerie ou dans un poste orienté service à la clientèle et audition un atout

Être à l’aise avec l’informatique et avoir une bonne capacité d’apprentissage

Avoir une personnalité positive, être souriant, avoir une voix agréable au téléphone

Être particulièrement responsable et fiable

Capacité à travailler efficacement sous pression, en gardant son calme, sa courtoisie et son sourire

Être en bonne condition physique

Type d'emploi : Temps plein, Temps partiel, Permanent

Rémunération : à partir de 17,00$ par heure

Heures prévues : 40 par semaine

Avantages:

- Événements d'Entreprise
- Gym sur place
- Stationnement sur place

Horaires de travail:

- 8 Heures

Capacité à faire le trajet ou à déménager:

- Saint-leonard, QC: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Obligatoire)

Lieu du poste : En présentiel



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