Supervisor, Athlete Services

2 weeks ago


Kitchener, Canada Conestoga College Full time

**Requisition Details**:

- **Job Title**:Supervisor, Athlete Services**:

- **Requisition #**:23-1012**:

- **Campus**: Doon
- **Department**: Varsity & Athletics Operations
- **Payband**: 10
- **Payband Range**: $83,443.00 - $104,303.00
- **Hours/Week**: 37.5
- **Posting Date**: Thursday, March 7, 2024
- **Closing Date**: Thursday, March 21, 2024 at 11:59 PM EST
- **Vacancy Type**: Administration - Full-time

Administrative Full-time New Position

The Supervisor of Athlete Services reports directly to the Manager of Varsity & Athletics Operations and leads the planning, delivery, and evaluation of high-performance and student-athlete advising services. The incumbent works closely with area leads to build and maintain a robust service delivery model that ensures preventative measures are in place to reduce athlete injury. The Supervisor will ensure responsive measures are set in place to address athlete performance and a holistic approach is taken to support student-athlete’s overall academic success.

The Supervisor of Athlete Services is responsible for the coordination of the overall athlete compliance with Ontario Collegiate Athletic Association (OCAA) and Canadian Collegiate Athletic Association (CCAA) and is the in-house Univerus (student-athlete onboarding software) champion. In addition, the incumbent assists and contributes to the development of student-athlete development opportunities both within the College and in the community.

**Responsibilities**:
**Supervision and Oversight of Student Athlete High Performance & Wellness Services**
- Coordinates and administers the processes, policies, operational programming, annual evaluation, and reporting for all program areas within the Athlete Services portfolio
- Oversees the varsity strength and conditioning program, including staff leadership, risk management, program development, software delivery, program research, equipment, etc.
- Oversees the Athletic Therapy program, such as staff leadership, risk management, guidance, and the management of escalated athlete injuries
- Leads the ongoing development and facilitation of the “Condors Care” program (a case management program) aimed to support a performance-driven and wellness-focused student athlete experience
- Ensures compliance with all OCAA and CCAA athletic therapy requirements, including staffing, injury protocol, game day, tournaments, and championship requirements
- Works with the athlete services team, implementing annual evaluation tools and metrics for the student athlete health and wellness programs
- In partnership with Student Success, liaises with staff members, such as counselling, student mental health, and accessibility to support student athlete success
- Supports the opening (start-up) and operations of future High-Performance spaces, including program development, scheduling, procurement, and maintenance of equipment
- Identifies new and developing high-performance supports (Technology, processes, programs, etc.) to further advance athlete performance and well-being

**Coordination and Administration of Student Athlete Development & Compliance**
- Works with College departments and coordinates educational programming and resources for student athletes
- Acts as the main contact and in-house champion for Univerus systems by liaising with Univerus, addressing software concerns, and training staff; Establishes processes for all athlete services and Varsity Coordinators for reporting, updating, and working within Univerus
- Works with the Manager of Varsity to ensure compliance with OCAA and CCAA policies and procedures, rules, and regulations; Escalates non-compliance to senior leadership
- In collaboration with the athlete services team, plans and implements an annual academic support program, including seminars, workshops, access to tutoring, and other resources
- Liaises with Academic Coordinators, Faculty, and Chairs to advocate for student athletes, including varsity schedules, exam date accommodations, start of semester notice letters, and establishes common methods of communication between academic programs and varsity
- Works with the Manager of Varsity & Athletics Operations to build a platform for the internal collection and sharing of student-athlete information
- Monitors end-of-semester academic grades, updates coaches appropriately, and works with varsity athletes, academic units, and Student Success Advisors (SSAs) to ensure a realistic and reasonable academic plan is set in place
- Identifies the onboarding needs of first year student athletes and works with the Manager of Varsity & Athletic Operations to promote a seamless transition to post-secondary varsity sport

**Development and Administration of the Condor Student Athlete Leadership Program & Opportunities**
- Works with the Manager of Varsity & Athletic Operations to develop and implement a student-athlete leadership committee/program comprised of select student-athletes
- Contributes to the develop



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