Operations Supervisor

7 days ago

Kitchener, Canada Ryder System Full time

You are the driving force behind our company.

Start your career with Ryder today

**Summary**

The Operations Supervisor assists the Operations Manager I and II and/or Sr. Operations Manager I and II manage the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In
- Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Operations Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Operations Supervisor should be cross functionally trained in order to be able to back up others within the shop. As with all FMS Shop positions, the SS is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Operations Manager role.

**Essential Functions**
- Workflow Management:Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approvalEnsures all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriateResponsible for conducting yard checks to ensure proper work scheduling and prioritization
- Labor ManagementProvides management, training and development of all personnel assignedResponsible for Performance Management of all assigned personnel
- Customer Management:Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptimeResponsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updatesConduct customer visits as required by the Customer Care Plan
- Asset Management:Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibilityEvaluates needs and makes recommendation for shop tooling and equipment requirementsAssist in the management and oversight of vehicle specifications and vehicle in
- service/out-service processAssist in ensuring all vehicles have required specifications in SAMResponsible for Parts Inventory management, policies and procedures
- Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements
- Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re-billable activityEnsure data integrity in the Shop Management Online system

**Additional Responsibilities**
- Performs other duties as assigned

**Skills and Abilities**
- Ability to professionally represent Ryder and competently interact with customer management
- Strong vehicle diagnostics/repair knowledge (preferred)
- Microsoft Office intermediate preferred

**Qualificat

  • Operations Supervisor

    Found in: Talent CA C2 - 2 weeks ago

    Kitchener, Canada Waste Connections of Canada Inc. Full time

    OPERATIONS SUPERVISOR Kitchener, Ontario Waste Connections of Canada is looking for a SAFETY inclined, energetic, autonomous, and proactive Operations Supervisor. They will be leading our team of amazing commercial truck drivers in our Kitchener, ON district. As an operations Supervisor, you will be responsible for supervising all Drivers on a daily basis....

  • Supervisor, Maintenance and Operations

    4 days ago

    Kitchener, Canada City of Kitchener Full time

    **Supervisor, **Maintenance and Operations (Facilities)** **Competition Number** 2024-206 **Job Code** 0445 **Posting Date** April 30, 2024 **Closing Date** May 15, 2024 (at 6:00pm) **Job Status** Permanent Full-Time The **City of Kitchener** is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the...

  • Building Operations Supervisor

    2 weeks ago

    Kitchener, Canada AtkinsRéalis Full time

    Building Operations & Maintenance Supervisor This position reports to Senior Operations Manager and is a pivotal role within the business unit providing leadership and technical support to building technicians ensuring contractual commitments and KPI’s are achieved in a high security P3 courthouse environment.The Facility Maintenance Supervisor will...

  • Building Operations Supervisor

    1 week ago

    Kitchener, Canada AtkinsRéalis Full time

    Building Operations & Maintenance Supervisor This position reports to Senior Operations Manager and is a pivotal role within the business unit providing leadership and technical support to building technicians ensuring contractual commitments and KPI’s are achieved in a high security P3 courthouse environment.The Facility Maintenance Supervisor will...

  • Building Operations Supervisor

    2 weeks ago

    Kitchener, Canada AtkinsRéalis Full time

    Building Operations & Maintenance Supervisor This position reports to Senior Operations Manager and is a pivotal role within the business unit providing leadership and technical support to building technicians ensuring contractual commitments and KPI’s are achieved in a high security P3 courthouse environment.The Facility Maintenance Supervisor will...

  • Full-time Operations Specialty Supervisor

    4 days ago

    Kitchener, Canada Chick-fil-A | Kitchener Full time

    At Chick-fil-A, Supervisors are responsible for embodying the Vision & Values of Chick-fil-A Kitchener by leading through example and ensuring excellence in hospitality and operations. We are looking for driven, critical thinker leaders who are passionate about working as a team and developing systems to improve our day-to-day operations. Applicant must be...

  • Building Operations Supervisor

    Found in: Jooble CA O C2 - 2 weeks ago

    Kitchener, ON, Canada AtkinsRéalis Full time

    Building Operations & Maintenance Supervisor This position reports to Senior Operations Manager and is a pivotal role within the business unit providing leadership and technical support to building technicians ensuring contractual commitments and KPI’s are achieved in a high security P3 courthouse environment. The Facility Maintenance Supervisor will...

  • Production Supervisor

    1 day ago

    Kitchener, Canada Freshstone Brands Inc. Full time

    ***: - The Production Supervisor role oversees all aspects of production for our Kitchener facility. As a key player on the management team, this role supervises our production workers, processes and ensures both worker and food safety. **REPORTING RELATIONSHIP & REPORTS**: - Reporting directly to the Production Manager this role oversees production...

  • Site Supervisor

    1 day ago

    Kitchener, Canada IHC general Contracting Full time

    The Site Supervisor is primarily responsible for controlling all of the daily operations on the job site. Responsibilities include but are not limited to: managing laborers and trades, maintenance of the construction schedule, scheduling installations and delivery of supplies as well as cost and quality control. S/he assists the owners to overseeing the...

  • Site Supervisor

    5 days ago

    Kitchener, Canada Eagleview Construction Full time

    **Company Overview**: Eagleview Construction is a fast growing, full-service design & build home renovation contractor, committed to providing an exceptional home renovation experience for every client. At Eagleview, we provide our staff with the training and resources to be successful and to grow and develop their careers. We hire great people and truly...

  • Site Supervisor

    Found in: Talent CA C2 - 2 weeks ago

    Kitchener, Canada Joseph & Company Full time

    Job DescriptionThe site supervisor role is a contract position that will ensure smooth site operations and sees to the daily maintenance. They will act as a key player in the application of occupational health and safety regulations in his/her sector of activity and Scale operations.Participate in the operations of the scale, ferrous and non-ferrous...

  • Supervisor, Athlete Services

    1 day ago

    Kitchener, Canada Conestoga College Full time

    **Requisition Details**: - **Job Title**:Supervisor, Athlete Services**: - **Requisition #**:23-1012**: - **Campus**: Doon - **Department**: Varsity & Athletics Operations - **Payband**: 10 - **Payband Range**: $83,443.00 - $104,303.00 - **Hours/Week**: 37.5 - **Posting Date**: Thursday, March 7, 2024 - **Closing Date**: Thursday, March 21, 2024 at 11:59...

  • supervisor, heavy equipment operators

    Found in: Talent CA 2 C2 - 2 weeks ago

    Kitchener, Canada Black and Yellow Pavement Maintenance Inc. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceTasksCo-ordinate and schedule activitiesCo-ordinate work activities with other project supervisors or managersEnsure health and safety regulations are followedEstablish methods to meet work schedulesRequisition materials and...

  • CES-Equipment operator

    Found in: Talent CA C2 - 2 weeks ago

    Kitchener, Canada Covanta Full time

    Description :  Our mission is to provide sustainable waste and energy solutions to ensure no waste is ever wasted. At Covanta we believe the materials discarded every day should be utilized to their fullest potential to preserve the world’s valuable resources and generate clean energy for our client communities and the world we live in.  As an ...

  • Loader Operator

    7 days ago

    Kitchener, Canada Dufferin Concrete Full time

    **Job ID**: 478570 **Work Type**: Full Time Permanent DELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADA The Role of the Loader Operator is a critical role in our production process. Loader Operators are responsible for the completion of the day-to-day activities at the plant location. This position is responsible for operating a...

  • supervisor, heavy equipment operators

    Found in: Talent CA 2 C2 - 2 weeks ago

    Kitchener, Canada Black and Yellow Pavement Maintenance Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceTasksCo-ordinate and schedule activitiesCo-ordinate work activities with other project supervisors or managersEnsure health and safety regulations are followedEstablish methods to meet work schedulesRequisition materials and suppliesResolve work problems...

  • Operations Supervisor

    4 days ago

    Kitchener, Canada Frontier One Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College/CEGEP - Experience: 2 years to less than 3 years **Work setting**: - Willing to relocate **Tasks**: - Train workers in duties and policies - Prepare and submit reports - Ensure smooth operation of equipment - Resolve work related problems - Co-ordinate, assign and...

  • Kitchen Supervisor

    2 weeks ago

    Kitchener, Canada Bingemans Inc Full time

    Bingemans is one of the Waterloo Region's largest and most dynamic meeting and conference facilities. In addition, Bingemans is one of Southwestern Ontario's largest catering companies for both on and off-site events, with over 70 years of successful event experience. We are Waterloo Region's leader in hospitality providing the very best in family...

  • Full-Time Operations Supervisor

    Found in: Talent CA C2 - 2 weeks ago

    Kitchener, Canada Chick-fil-A Full time

    Chick-fil-A Kitchener is an independently owned and operated quick service restaurant looking for incredible team members who have a heart to make a difference in the lives of our guests. We sell amazing and delicious products and have a desire to make a difference in the lives we come in contact with. Team Members work in a culture that encourages growth,...

  • Site Supervisor

    Found in: Talent CA C2 - 2 weeks ago

    Kitchener, Canada American Iron & Metal Full time

    Company Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part...