Customer Service Representative: Intake

7 months ago

Ottawa, Canada Ottawa Humane Society Full time

**Customer Service Representative: Intake**

Under the direction of the Supervisor: Customer Service, the Customer Service Representative: Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS).

The hourly wage range is $20.32 - $24.72 as per our collective agreement.

**What would you do?**
- Ensure professional intake and discharge of animals
- Assess and document the health and behavior of incoming animals
- Examine all in-coming animals are thoroughly for identification
- Research all possible avenues to match an animal to its owner
- Be aware, and make use, of relevant online and community resources
- Maintain the MAS area, facilities and equipment
- Accept and manage OHS payments and donations as required
- Enter and maintain data integrity in Raiser’s Edge and Chameleon
- Support the activities of coworkers, volunteers, students and work placements a provide orientation and training as required
- Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies and good animal care practices
- Produce and maintain accurate reports, records and files
- Participate in supervision, evaluation, training and other meetings as required
- Participate in the identification and evaluation of OHS program goals and objectives
- Participate in professional development opportunities
- Represent OHS in a professional manner
- Participate in public relations and promotional activities as required
- Will be required to assume some of the responsibilities of Customer Service Representative: Adoptions
- May be required to assume some of the responsibilities of the Supervisor: Customer Service or Coordinator: PAL

**What are we looking for?**
- Secondary school diploma or equivalent
- Minimum of one year experience in customer service
- Animal handling experience preferred
- Proficiency in Microsoft Office Suite
- Professional proficiency in spoken and written English and French is preferred

**Working Conditions/Physical Requirements**:

- Employee may be required to work evening, holiday and weekend shifts
- Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
- Employee will be required to wear a uniform designated by the employer
- Employment is conditional upon maintaining confidentiality of OHS information
- Employment is conditional upon the ability to work around all species of animals safely

**Job Type**: Part-time

**Salary**: $20.32-$24.72 per hour

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Language**:

- French (preferred)

Work Location: In person

  • Customer Service Representative: Intake

    3 days ago

    Ottawa, Canada Ottawa Humane Society Full time

    **Customer Service Representative: Intake** Under the direction of the Supervisor: Customer Service, the Customer Service Representative: Intake is responsible for the admitting and identifying of animals, locating and notifying their owners and discharging animals. The hourly wage range is $21.16 - $24.72 as per our collective agreement. **What would you...

  • Customer Service Representative: Intake

    3 weeks ago

    Ottawa, Canada Ottawa Humane Society Full time

    **Customer Service Representative: Intake** The Customer Service Representative: Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS) **What would you do?** - Ensure professional intake and discharge of animals - Assess and document the health and...

  • Customer Service Representative: Intake

    2 weeks ago

    Ottawa, Canada Ottawa Humane Society Full time

    **Customer Service Representative: Intake - Full Time** The Customer Service Representative (CSR): Intake is responsible for providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS). We offer a competitive wage range $20.32-24.72 per hour, commensurate with experience. As well,...

  • Customer Service Representative: Intake

    3 weeks ago

    Ottawa, Canada Ottawa Humane Society Full time

    **Customer Service Representative: Intake - Full Time** The Ottawa Humane Society is a non-profit, community-based organization and a registered charity. Since 1888, we have been the leading organization providing a safe haven for sick, injured and homeless animals in The Customer Service Representative (CSR): Intake is responsible for providing...

  • Customer Service Representative: Intake

    3 days ago

    Ottawa, Canada Ottawa Humane Society Full time

    Under the direction of the Supervisor: Customer Service, the Customer Service Representative: Intake is responsible for the admitting and identifying of animals, locating and notifying their owners and discharging animals. There are two part-time positions available and the hourly wage range is $20.32 - $24.72 as per our collective agreement. We are...

  • Customer Service Representative: Intake

    7 months ago

    Ottawa, Canada Ottawa Humane Society Full time

    Under the direction of the Supervisor: Customer Service, the Customer Service Representative: Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS). Job Info: - Hours**:Part-time, 20 hours biweekly, evenings and weekends**: - Wage range**:$20.32 -...

  • Customer Service Rep

    7 months ago

    Ottawa, Canada Ottawa Humane Society Full time

    **Job Purpose** The Customer Service Representative (CSR): Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS) **Duties and Responsibilities** - Ensure professional intake and discharge of animals - Assess and document the health and behaviour of...

  • Customer Service Rep

    4 weeks ago

    Ottawa, Canada Ottawa Humane Society Full time

    **Job Purpose** The Customer Service Representative (CSR): Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS) **Duties and Responsibilities** - Ensure professional intake and discharge of animals - Assess and document the health and behaviour of...

  • Customer Service Representative

    7 months ago

    Ottawa, Canada Fix Network Full time

    **Fix Auto Kanata is looking for a Customer Service Representative!**: As a **Customer Service Representative**, you will act as brand ambassador and provide positive brand experience to all customers. The role as a Customer Service Representative is to ensure that the customer receives a legendary customer service experience. If you are a people person and...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Canada Pro Physio & Sport Medicine Centre Full time

    Customer Service Representative - **Location**: 4270 Innes Rd, Orléans, ON K4A 5E6 **Schedule**: Permanent Part-Time The Customer Service Representative is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative...

  • Customer Service Representative

    3 weeks ago

    Ottawa, Canada Pro Physio & Sport Medicine Centre Full time

    Customer Service Representative - Location: 4270 Innes Rd, Orléans, ON K4A 5E6 Schedule: Permanent Full-time The Customer Service Representative is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support...

  • Customer Service Representative

    7 days ago

    Ottawa, Canada Pro Physio & Sport Medicine Centres Full time

    Customer Service Representative Location:2 Woodfield Dr, Nepean, ON K2G 3Y5 Schedule: Casual Part-time The Customer Service Representative is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and...

  • Customer Service Rep

    7 months ago

    Ottawa, Canada Ottawa Humane Society Full time

    **JO**B PURPOSE** The Customer Service Representative (CSR): Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS) **DUTIES AND RESPONSIBILITIES** - Ensure professional intake and discharge of animals - Assess and document the health and behaviour of...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Canada Pro Physio & Sport Medicine Centres Full time

    **Customer Service Representative** **Ottawa, ON** Location: Pro Physio Ray Friel 1585 Tenth Line Rd, Orléans, ON K4A 2G8 Schedule: Permanent part-time The Customer Service Representative is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Canada Pro Physio & Sport Medicine Centre Full time

    Customer Service RepresentativeLocation: 813 Shefford Road Gloucester, ON Schedule: Permanent Full-Time The Customer Service Representative is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and...

  • Customer Service Representative

    8 months ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** *** **Pro Physio - Active Aging & Rehab** **Part-Time** **Location: 1145 Bridge St** **Manotick, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...

  • Customer Service Representative

    8 months ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** *** **Pro Physio - Active Aging & Rehab** **Part-Time** **Location: 1145 Bridge St** **Manotick, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** *** **Pro Physio - Active Aging & Rehab** **Casual Part-Time** **Location: 1145 Bridge St** **Manotick, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...

  • Customer Service Representative

    5 days ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative -Pro Physio & Sport Medicine Centres Merivale** **Permanent Full-Time** **Location: 2 Woodfield Drive** **Ottawa, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative -** **Pro Physio & Sport Medicine Centres Cedarview** **Permanent Full-Time** **Location: 4100 Strandherd Drive** **Ottawa, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and...