Customer Service Rep

3 days ago

Ottawa, Canada Ottawa Humane Society Full time

**Job Purpose**

The Customer Service Representative (CSR): Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS)

**Duties and Responsibilities**
- Ensure professional intake and discharge of animals
- Assess and document the health and behaviour of incoming animals
- Examine all in-coming animals are thoroughly for identification
- Research all possible avenues to match an animal to its owner
- Be aware, and make use, of relevant online and community resources
- Maintain the MAS area, facilities and equipment
- Accept and manage OHS payments and donations as required
- Enter and maintain data integrity in Raiser’s Edge and Chameleon
- Support the activities of coworkers, volunteers, students and work placements and provide orientation and training as required
- Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
- Produce and maintain accurate reports, records, and files
- Participate in supervision, evaluation, training and other meetings as required
- Participate in the identification and evaluation of OHS program goals and objectives
- Participate in professional development opportunities
- Represent the OHS in a professional manner
- Participate in public relations and promotional activities as required
- Will be required to assume some of the responsibilities of Customer Service Representative: Adoptions
- May be required to assume some of the responsibilities of the Supervisor: Customer Service or Coordinator: PAL

**Qualifications**
- Secondary school diploma or equivalent
- Minimum of one year experience in customer service
- Animal handling experience preferred
- Proficiency in Microsoft Office Suite

**Working Conditions/Physical Requirements**
- Employee will be required to work daytime shifts
- Employee may be required to work evening, holiday and weekend shifts
- Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
- Employee will be required to wear a uniform designated by the employer
- Employment is conditional upon maintaining confidentiality of OHS information
- Employment is conditional upon the ability to work around all species of animals safely

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Schedule: This is a casual role with no guaranteed hours. Daytime availability is required with the possibility of some weekends or weeknights.

  • Customer Sales and Service Rep

    6 months ago

    Ottawa, Canada Natural Purity Full time

    **Customer Sales and Service Rep - Natural Purity** **PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER OTTAWA AREA AND RESIDE FULL TIME IN CANADA.** We are currently looking for individuals that share our common goal and are interested in growing with a company that wants a better tomorrow. Customer Sales and Service Reps will visit our customers and offer...

  • Customer Rep-station

    2 weeks ago

    Ottawa, Canada Fedex Canada Full time

    This is an interview position. To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible. **PPT PM CSR STATION REP POSITION: *APPROX HOURS: 14:00 to...

  • Customer Rep-station

    2 weeks ago

    Ottawa, Canada Fedex Canada Full time

    La sélection à ce poste requiert une entrevue. Aider et renseigner les clients qui s’informent directement. Remplir les tâches administratives nécessaires au bon fonctionnement. Favoriser la poursuite des ventes et générer des revenus supplémentaires autant que possible. **PPT PM CSR STATION REP POSITION: *APPROX HOURS: 14:00 to 19:00** **_Must...

  • Customer Service Rep/route Service Driver

    7 months ago

    Ottawa, Canada Canadian Linen & Uniform Service Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...

  • Customer Service/receptionist

    6 months ago

    Ottawa, Canada Appliance Canada Full time

    **Responsibilities**: - Handle customer inquiries and complaints - Provide information about the products and services - Troubleshoot and resolve product issues and concerns - Document and update customer records based on interactions - Develop and maintain a knowledge base of the evolving products and services - Scheduling deliveries - Order deficiencies,...

  • Customer Service/receptionist

    7 months ago

    Ottawa, Canada Appliance Canada Full time

    **Appliance Canada**is seeking a Full-Time Customer Service Representative to join our Ottawa team! You will be responsible for helping customers by providing product and service information and resolving technical issues related to Major Appliance Purchases. **Responsibilities**: - Handle customer inquiries and complaints - Provide information about the...

  • Customer Services Rep

    6 months ago

    Ottawa, Canada Natural Purity Full time

    An industry leader in environmental solutions is looking for Customer Service Representative. The Customer Service Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Customer Service Representative...

  • Customer Services Rep

    7 months ago

    Ottawa, Canada Natural Purity Full time

    An industry leader in environmental solutions is looking for Customer Service Representative. The Customer Service Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Customer Service Representative...

  • Customer Service Rep

    7 months ago

    Ottawa, Canada CB Canada Full time

    Manpower has partnered with one of the leading companies, that is looking for a full-time Customer Service Representative for 12 Months contract. Job Title: Customer Service Representative Location: 80 King St., St. Catharine's, ON L2R 7G1 / 2nd floor or 15 Elgin St. Ottawa. Duration: 12 Months What's in it for you?12-months contract with possibility of...

  • Sales Rep

    7 months ago

    Ottawa, Canada Entrust Datacard Full time

    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust...

  • Sales Rep

    7 months ago

    Ottawa, Canada Entrust Datacard Full time

    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust...

  • Sales Rep

    6 months ago

    Ottawa, Canada Entrust Datacard Full time

    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust...

  • Customer Service Rep

    7 months ago

    Ottawa, Canada Poppa Corn Corp Full time

    REQUIREMENTS - must be bilingual - strong knowledge of Microsoft Word, Excel and Outlook - strong customer service skills - financial experience - must be able to multi task in a face paced environment - strong organizational skills TASKS - contact customers for orders and deliveries - schedule installations for equipment, pick up equipment and maintain...

  • Part-time Service Rep

    6 months ago

    Ottawa, Canada The Hillman Group Full time

    Who We Are & What We Do The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products. The Hillman Group Canada employs over 700 employees in 2...

  • Customer Service Representative

    6 months ago

    Ottawa, Canada Culligan Water Canada Full time

    **Job description** Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our Ottawa location as a Customer Service Representative!** The Customer...

  • Customer Service Rep Bilingua

    3 months ago

    Ottawa, Canada MobileComm, Inc. Full time

    Ottawa, Ontario,Canada - Requisition Id : CREQ007489 Apply Have a minimum of 3 years’ experience in customer service - Responsible for responding to customer requests in a prompt, accurate, and professional manner - Develop and maintain good client relationships while ensuring confidentiality - Work with both internal and external teams to ensure the...

  • Csr (Customer Service Representative)

    6 months ago

    Ottawa, Canada CHC Paint & Body Shop Supplies Full time

    **About us** CHC Paint & Body Shop Supplies is a small business in Woodbridge, ON L4L 4Y4. We are professional, agile, innovative, and our goal is to Here we believe that you will grow with the company. We will provide you with the training and tools you need to become the best version of yourself as it fits with the CHC culture and mold. We’re only...

  • Csr (Customer Service Representative)

    6 months ago

    Ottawa, Canada CHC Paint & Body Shop Supplies Full time

    **About us** CHC Paint & Body Shop Supplies is a small business in Woodbridge, ON L4L 4Y4. We are professional, agile, innovative, and our goal is to Here we believe that you will grow with the company. We will provide you with the training and tools you need to become the best version of yourself as it fits with the CHC culture and mold. We’re only...

  • Customer Operations Specialist

    7 months ago

    Ottawa, Canada March Networks Full time

    **Purpose**: Reporting to the Manager, Customer Operations, the Customer Operations Specialist will assist with the achievement of corporate goals and objectives by acting in a support role for all customer related issues within the Customer Operations Department. The Customer Operations Specialist interfaces internally with all levels and departments in the...

  • Csr (Customer Service Representative)

    1 month ago

    Ottawa, Canada CHC Paint & Body Shop Supplies Full time

    **About us** CHC Paint & Body Shop Supplies is a small business in Woodbridge, ON L4L 4Y4. We are professional, agile, innovative, and our goal is to Here we believe that you will grow with the company. We will provide you with the training and tools you need to become the best version of yourself as it fits with the CHC culture and mold. We’re only...