Regional Team Manager

3 weeks ago


Vancouver, Canada Alvéole Full time

Alvéole is a Montreal-based social company cultivating greener cities and more connected communities in 40 cities worldwide. The certified B Corp and 1% for the Planet member brings nature-based solutions such as honey bee hives, pollinator habitat, and bee-friendly gardens to buildings in cities and monitors their impact with technology, to help clients meet their ESG goals and be agents of positive environmental and social change. We’re a fast growing company that just closed a Series A equity investment round, and we’ve doubled our revenues every year since our founding in 2013.

**What's in It for You?**
- A team environment that encourages initiatives and leadership.
- Work with highly talented people who are as passionate about their work as you are.
- Career growth & personal development.
- Benefit plan.
- Work for a company that is at the forefront of the ESG movement, driving change and positive impact in urban landscapes.

**Equity, diversity and inclusion**

Reporting to the VP Operations, the Beekeeping Team Regional Manager (BTRM) is responsible for overseeing Alvéole’s Beekeeping Teams and operations in an assigned region.

This is a full-time position in accordance with Alvéole’s current policies.

Start date: September 18, 2023

**Roles and Responsibilities**
- The cities that the BTRM (North America - East) would be responsible for would include:

- British Columbia (Vancouver), Alberta (Calgary & Edmonton), Pacific NorthWest (Seattle), Bay Area (San Francisco), Southwest (Los Angeles, San Diego, Phoenix), Texas (Dallas, Houston, Austin), Denver
- The BTRM will also be responsible for the direct management of the Beekeeping Field Specialist responsible for their region
- Lead your region to achieve Alvéole’s goals and business objectives
- Support alignment amongst Teams and Alvéole’s mission, vision, and values
- Oversee daily operations, manage budgets, and set performance objectives for your region’s teams
- Recruit, train, manage, and support Team Managers to achieve their strategic objectives with their respective teams
- Evaluate performance with regular 1x1s, weekly manager’s conferences, and quarterly performance reviews
- Plan and optimize operations to be efficient, profitable and customer focused
- Uphold quality assurance measures and standard operating procedures to ensure optimal employee safety and exceptional client experience
- Deal with escalated customer, employee, and operational issues
- Participate as part of middle management to the growth of the company, contributing to the strategic planning and related projects and workgroups
- Support growth of our new and established markets by connecting with our client base and understanding their needs and expectations
- Travel periodically to the cities to support operation on all cities in the North America West portfolio and according to the needs of the Team Managers in your region
- Potential for travel to Montreal or Toronto for strategic planning meetings
- All other related tasks

**Skills**
- Results-driven and autonomous
- Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly
- Comfortable simultaneously managing multiple projects on different timelines while working efficiently under pressure
- Strong analytical and problem solving skills
- Competency with financial models, P&L and Budgets
- Ability to exercise active listening, empathy, and resolve conflict efficiently
- _Experience and/or knowledge of apiculture/biodiversity/ecology is a strong asset_

**Requirements**:

- Willingness to regularly participate in beekeeping runs & occasionally travel between Alvéole’s operating cities to connect with clients & their projects
- Management and/or leadership experience
- And/or Bachelor’s degree in business, customer relationship management, or related field is an asset
- Proficiency with Mac (Apple) systems and Google tools, CRM systems and project management tools


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