Gmr F&b Supervisor, Casual Dining

5 months ago

North Vancouver, Canada Grouse Mountain Resort Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
**Job Title**: F&B Supervisor, Casual Dining
**Location**: North Vancouver
**Department**: Casual Dining
**Reports to**: Casual Dining Manager
**Role Status**: Full time Seasonal, Hourly
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply.
**JOB SUMMARY**:
We are looking to recruit an enthusiastic supervisor to support staff in providing exceptional and memorable dining experiences for our guests, and assist management with overseeing the Front of House operations. The supervisor will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and assist management with potential service and product issues before they arise.
**ESSENTIAL JOB FUNCTIONS**:

- Developing enthusiastically satisfied guests all of the time
- Maintaining quality outlet operations
- Coaching new hires
- Organizing work throughout outlets
- Following health, safety and sanitation guidelines for all products
- Performing and supervising others in cleaning and operational tasks
- Following and showing others standards for merchandising, stocking, rotation and storing of product
- Assisting in outlets scheduling and adjusting staffing to meet business needs
- Contributing to department goals for increasing sales and improving profits
- Assisting with accounting and banking responsibilities
- Recording and is accountable for outlet funds while running a shift
- Ensuring all cash handling and cash register functions are accurate
- Maintaining accountability for outlet operations
- Ensuring materials, supplies and merchandise are ordered and stocked and communicating new product information to the employees
- Acting as a role model and providing training to employees
- Other duties as required

SUPERVISORY RESPONSIBILITY
This position would directly supervise Casual Dining Team Members during a shift.
REQUIRED QUALIFICATIONS AND ABILITIES
- Successful completion of secondary school
- Must have Food Safe Level 1
- Must have Serving It Right certificate before employment begins
- Applicants must be the legal age for serving alcohol in British Columbia (19)
- Previous experience supervising staff in a quick service restaurant environment or tourism industry preferred
- Experience handling cash and supervising cash out procedures
- Excellent organizational and guest service skills
- Strong Microsoft Office & business communication skills required
- Ability to work flexible hours

WORKING CONDITIONS
Hours of Operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.
COMPENSATION AND BENEFITS
$20.43/hour up to 21.45/hour
All positions are eligible for the following benefits and perks:

- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants, and recreation.

**Full-time, year-round positions are also eligible for these**:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- RRSP matching plan after 1 year of service
- Free access passes for dependents

DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all

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