Guest Services/security

7 days ago


Calgary, Canada Sheraton Cavalier Calgary Hotel Full time

RESPONSIBILITIES:

- Greeting guests on arrival, offering directions, and assistance as needed.
- Assisting guests with luggage to and from rooms.
- Responding to, and solving, noise complaints with courtesy and diplomacy.
- Regular interior and exterior building/parking lot rounds
- Tagging, storage and retrieval of guest luggage.
- Collecting and distributing guest laundry.
- Room checks for the front desk when needed.
- Delivery of V.I.P.'s and any guest related items.
- Floor walks, and pick up and delivery of cots, cribs, etc.
- Driving airport shuttle to pick up and drop off hotel guests.
- Room Service order preparation and delivery.
- Perform all duties in a safe manner according to established safe work practices.
- Report any accidents, injuries, near misses and/or hazardous conditions.
- Other related duties as necessary.

QUALIFICATIONS:

- Must be 18 for the purposes of serving alcohol.
- Must have valid drivers license with clean driving record.
- Previous customer service experience and conflict resolution skills
- Friendly and professional demeanor.
- Physically fit; bending, lifting and pushing carts necessary.
- Must be able to perform duties without supervision.
- Must be fluent in English, written and spoken.

HOURS OF WORK:
Days of the week vary according to business levels.

Must be able to work weekends and holidays if required.

Shifts are 5pm - 1am

**Job Type**: Part-time
Part-time hours: 16 per week

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift
- Evening shift
- Night shift


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