Host/hostess
4 months ago
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant/hotel
- Escort guests to their tables and provide them with menus
- Assist with seating arrangements to ensure efficient use of dining space
- Take guest reservations and manage the waiting list
- Provide accurate wait times and monitor the dining area for available tables
- Answer phone calls and provide information about the restaurant/hotel services
- Maintain a clean and organized host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
**Experience**:
- Previous experience in a similar role preferred
- Knowledge of POS systems and basic food service procedures
- Strong customer service skills with a focus on guest satisfaction
- Excellent communication and interpersonal skills
- Ability to handle difficult situations with professionalism and composure
- Familiarity with phone etiquette and handling guest inquiries
The host/host plays a crucial role in creating a positive first impression for our guests. As the face of our establishment, you will be responsible for providing exceptional hospitality and ensuring a smooth dining experience. If you have a passion for customer service and enjoy working in a fast-paced environment, we would love to hear from you.
We offer competitive pay rates, flexible scheduling, and opportunities for career growth within our organization. Join our team today and be part of creating memorable experiences for our guests
**Job Type**: Part-time
**Benefits**:
- Discounted or free food
- Flexible schedule
- On-site parking
Schedule:
- Day shift
- Evening shift
**Experience**:
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Fort Saskatchewan, AB T8L 0G7 (required)
Ability to Relocate:
- Fort Saskatchewan, AB T8L 0G7: Relocate before starting work (required)
Work Location: In person
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