Corporate Travel Agent

3 weeks ago

Nepean, Canada Costco Wholesale Full time

**Description of position**

The Corporate Travel agent assists Costco employees in making reservations (both domestic and international) for business travel. The reservations can include air, car, and hotel accommodations.

**Daily tasks and responsibilities**
- Make and change reservations for air, car, and hotel, including both domestic and international reservations
- Understand ticket exchanges and refunds
- Assist travelers with using GetThere, our online booking tool
- Assist in monitoring and working Sabre queues
- Assist Leisure schedule changes and other airline related functions

**Non-essential functions and tasks**
- Assists in other areas of the department as necessary.
- Assists in other areas of the company as necessary.

**Typical schedule**

*Two alternating shifts 8:00-4:30 and 9:00-5:30 EST
- These schedules may vary based on the needs of the business.**_
- Education/Training:

- Travel Industry Degree, **is required.**
- Permits/Licenses/Certifications:

- OPC & TICO, **are required. (Can be acquired in 90 days of being hired).**
- Experience:

- 2-years minimum corporate travel agency or airline experience, **are required.**:

- 2-years SABRE skills, including all types of pricing, air, car & hotel reservations, **are required.**:

- Ticketing experience including exchanges, **is** **required.**
- Knowledge/Skills:

- Strong leadership, communication, time-management and organizational skills
- Good problem solving skills
- Strong customer service focus
- Takes ownership of responsibilities and is accountable for actions
- Strong attention to detail with the ability to multi-task
- Maintains confidentiality of data, documentation, projects or other sensitive material
- Familiar with published air rules, pricing, and exchanges

**Job Types**: Permanent, Full-time

**Benefits**:

- Dental care
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Nepean, ON K2E 1C5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- corporate travel agency or airline: 2 years (required)

Work Location: In person

Expected start date: 2024-01-08

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