Inside Sales Representative

3 weeks ago

Halifax, Canada Robertson Electric Wholesale Full time

Robertson Electric is currently looking for an **INSIDE SALES REPRESENTATIVE **to join our Halifax Branch.

**Scope of the Position**

The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking inventory for product availability, providing delivery dates to customers, and verifying prices. The Inside Sales Rep will prepare and maintain sales order master files, customer lists, purchase orders with receipts, and make routine decisions according to company policies and guidelines.

**Major Responsibilities**:

- Handle incoming and outgoing customer calls in a professional manner
- Responsible for handling customer service requests which include: order entry, pricing, order maintenance, etc.
- Assist and support Account Managers with customer orders and requests
- Responsible for quoting customers
- Deal with product-related problems that customers may have, such as defective products and the return of products
- Responsible for spec products for customers
- Responsible for carrying out any other duties assigned by management

**Skills and Qualifications**:

- 2-4 years experience working in the electrical industry or equivalent knowledge
- High level of accuracy and attention to detail
- Excellent written communication skills and professional phone manners
- Able to work in a fast-paced environment
- Robertson Electric is an equal opportunity employer._
- In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Robertson’s Accommodation Policy, if you require any accommodation during the recruitment process, please let us know so we can work with you to meet your needs._
- Please be informed that the position is conditional upon successful completion of a _**Mandatory Criminal background check**_. We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Halifax, NS: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What are your salary expectations?

**Experience**:

- sales: 1 year (preferred)
- Electrical industry: 2 years (preferred)

Work Location: One location

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