Technical Application Specialist

3 months ago


Montréal QC, Canada Christie Innomed Inc Full time

**Job description**

**> Company Overview**:
Christie Innomed is a leading provider of medical imaging and information management solutions. As the exclusive Canadian distributor of the Fujifilm Synapse Pathology solution, Christie Innomed offers innovative technology to enhance the efficiency and accuracy of pathology departments across the country. Our commitment to excellence and customer satisfaction drives our dedication to providing top-tier support and solutions to the healthcare industry

**> Summary**:
**>Key Accountabilities**:
Technical Support and Troubleshooting:

- Provide expert-level technical support for the Fujifilm Synapse Pathology solution to customers and internal teams.
- Diagnose and resolve complex technical issues, ensuring mínimal disruption to customer operations.
- Collaborate with Fujifilm’s technical team to address escalated issues and ensure timely resolution.

Collaboration and Communication:

- Work closely with the senior account executive to support sales efforts and ensure customer satisfaction.
- Liaise with local project management and support teams to coordinate project activities and ensure seamless implementation of solutions.
- Maintain regular communication with Fujifilm’s product and technical teams to stay updated on product developments and enhancements.

Implementation and Training:

- Assist in the installation and configuration of the Fujifilm Synapse Pathology solution at customer sites.
- Conduct training sessions for end-users, ensuring they are proficient in using the system and maximizing its capabilities.
- Develop and update training materials and documentation as needed.

Project Management Support:

- Support local project management teams in planning and executing projects related to the Fujifilm Synapse Pathology solution.
- Monitor project progress, identify potential issues, and recommend solutions to keep projects on track.

Customer Relationship Management:

- Build and maintain strong relationships with customers, acting as a trusted advisor for their technical needs.
- Conduct regular follow-ups to ensure customer satisfaction and address any ongoing concerns.

Additional Responsibilities:

- Stay informed about industry trends, emerging technologies, and best practices to continuously improve service delivery.
- Participate in the development and implementation of other Christie Innomed solutions as required.
- Provide feedback and recommendations for product improvements based on customer interactions and technical experiences.

**>Job requirements**

**Education**:
Bachelor’s degree in Information Technology, Computer Science, Biomedical Engineering, or a related field.

**Experience**:

- Minimum of 3-5 years of experience in a technical support role, preferably in the medical imaging or healthcare IT industry.
- Experience with pathology or medical imaging solutions is highly desirable.

Technical Skills:

- Proficiency in troubleshooting and resolving software and hardware issues.
- Knowledge of network configurations, database management, and system integrations.
- Familiarity with DICOM, HL7, and other healthcare standards and protocols.

Soft Skills:

- Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical users.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple tasks and prioritize effectively.
- Customer-focused mindset with a commitment to delivering high-quality service.

Travel:

- Willingness to travel to customer sites across Canada as needed.

**>Benefits**:

- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- Collaborative and supportive work environment.

**How to apply**
- Christie Innomed develops, distributes, integrates and supports innovative products and solutions that improve the performance of Canadian healthcare institutions in the areas of medical imaging and information management solutions. _
- Our professionals assist hospitals and clinics to optimize their imaging technologies and to increase performance outcomes in patient screening, diagnosis and treatment management. Christie Innomed provides extensive technical and clinical support for improving workflows and managing modalities, thereby helping customers to deliver the best care possible. _

Type d'emploi : Temps plein, Permanent

Avantages:

- Assurance Dentaire
- Assurance Invalidité
- Assurance Vie
- Assurance Vision
- Congés payés
- Cotisation égale au RÉER
- Événements d'Entreprise
- Indemnité de déplacement
- Programme d'Aide aux Employés
- Programmes de Bien-être
- Stationnement sur place

Horaire:

- Du Lundi au Vendredi

Formation:

- Baccalauréat (Obligatoire)

Langue:

- Anglais (Obligatoire)

Lieu du poste : Déplacements fréquents



  • Montréal, QC, Canada LevelUP HCS Full time

    Application Support Specialist Needs to be proficient in French and English As an Application Support Specialist, you will be pivotal in maintaining the smooth operation of proprietary trading systems and providing support to traders in a high-pressure, fast-paced setting. This position involves technical troubleshooting, deploying and configuring...


  • Montréal, QC, Canada LevelUP HCS Full time

    Application Support Specialist As an Application Support Specialist , you’ll play a critical role in ensuring seamless operation and support for proprietary trading systems and assisting traders in a fast-paced, high-stakes environment. This role combines technical troubleshooting, software deployment, configuration, and proactive system monitoring....


  • Montréal, QC, Canada LevelUP HCS Full time

    Application Support Specialist As an Application Support Specialist , you’ll play a critical role in ensuring seamless operation and support for proprietary trading systems and assisting traders in a fast-paced, high-stakes environment. This role combines technical troubleshooting, software deployment, configuration, and proactive system monitoring....

  • Application Specialist

    3 months ago


    Montréal, QC, Canada Caterpillar Full time

    **Career Area**: Product Support **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...

  • Application Specialist

    4 months ago


    Montréal, QC, Canada Velan Inc. Full time

    **Location(s)**: Montreal, QC (Canada) At Velan, we stand out for the values that drive us, our leadership, and the passion that all members have in achieving results. With our head office in Montreal and 12 manufacturing sites worldwide, we manufacture and market ranges of complex and innovative valves for different sectors of activity. We thus help our...


  • Montréal, QC, Canada BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...


  • Montréal, QC, Canada Christie Innomed Full time

    **Job description**: **> Company Overview**: Christie Innomed is a leading provider of medical imaging and information management solutions. As the exclusive Canadian distributor of the Fujifilm Synapse Pathology solution, Christie Innomed offers innovative technology to enhance the efficiency and accuracy of pathology departments across the country. Our...


  • Montréal, QC, Canada Insight Enterprises Full time

    **Requisition Number**:98832** **Technical Partner Specialist** **Location**:This is a hybrid opportunity. **Insight **at a Glance** - 14,000+ engaged teammates globally - #20 on Fortune’s World's Best Workplaces list - $9.2 billion in revenue - Received 35+ industry and partner awards in the past year - $1.4M+ total charitable contributions in 2023 by...

  • Application Specialist

    3 months ago


    Montréal, QC, Canada Wainbee Limited Full time

    **Come join Wainbee!** **We are 100% employee-owned, **which is reflected in how we value our people and how we support them. **Why join Our Team?** At Wainbee, we prioritize our employees and appreciate their hard work. As an Application Specialist, you'll receive a competitive annual salary, along with a yearly bonus, employer-paid benefits, and a...


  • Montréal, QC, Canada Christie Innomed Full time

    **Job description**: **Company Overview**: Christie Innomed is a leading provider of advanced medical imaging and information management solutions, committed to transforming Canadian healthcare through innovation. As the Canadian distributor of the Fujifilm Synapse Pathology solution, we support pathology departments in enhancing diagnostic accuracy and...


  • Montréal, Canada Navori Labs Full time

    Looking for an exciting opportunity to work for a global expanding business with a diverse international team? Look no further than Navori Labs! For our team in Montreal we are seeking a motivated and autonomous: **Application Support Specialist (M/F)** As an innovative Swiss software company, Navori Labs operates globally, providing high-end technology...


  • Montréal, Canada Auum solutions Full time

    _Applicant must be in Quebec_ **Title**: Application Production Support Specialist **Location**: Montreal, 3 days/week face-to-face **Type**:Long Term Contract (12+ months) **Introduction**: Join a rock-solid organization as our client’s next Application Production Support Specialist and sit at the center of projects that drives decisions. You’ll...


  • Montréal, QC, Canada Natus Medical Incorporated Full time

    **This position has a tentative start date of Monday, January 6, 2025.** **Position**:Clinical Application Specialist-Hearing & Balance (Audiologist-Bilingual/French & English)** **Location: Canada (Remote)** Join our Natus Sensory Team as a Clinical Application Specialist and be part of a dynamic team dedicated to providing cutting-edge solutions to...


  • Montréal, QC, Canada hireVouch Full time

    Application Support Hero(ine) - Montreal (Hybrid) Combining sophisticated technology with exceptional people”…..Our client’s secret to attracting and retaining some of the strongest minds in technology. As an Application Support Specialist , you will be responsible for providing mission critical support for our proprietary trading applications and...


  • Montréal, QC, Canada Defence Construction Canada Full time

    Who Can Apply?: **Internal (DCC Employees) and External (General Public)** - Salary Range: **$89,586 - $116,459** - Employment status: **Continuing** - Term Length: - Security Level: **Secret** - Language Requirement: **Bilingual Preferred** - Closing Date: **28/09/2024** - Country: **Canada** The Technical Specialist, Real Property Asset Management,...


  • Montréal, QC, Canada Harlow Payments Full time

    ABOUT HARLOW PAYMENTS The Harlow group is a team of payment solution experts with a combined 50 years of industry experience. Harlow Payments is dedicated to being a trusted partner in financial success, offering services to help lower bills and simplify payments, including a free POS system. We are currently looking for applicants to fill a position for...


  • Montréal, QC, Canada Colliers Full time

    Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader....

  • Application Specialist

    6 months ago


    Montréal, Canada Samson Controls Inc. Full time

    **Job Summary**: As an achievement-oriented individual, the Applications Specialist will find that SAMSON offers a supportive, collaborative working environment with a stable, growing and dynamic company. All full-time, permanent positions enjoy a total rewards package that includes salary, bonus, vacation, Group RSP contributions and a comprehensive health...


  • Montréal, QC, Canada Pharmascience Inc. Full time

    As the Specialist, Production Technical Support, you will be responsible to identify and evaluate the manufacturing processes of products already marketed (Internal and/or external) to improve their quality, costs and/or efficiency. You will evaluate new sources of raw materials and/or excipients and make recommendations. You will perform the various tasks...


  • Montréal, Canada Workleap Full time

    Company Description Workleap is an ecosystem of powerfully simple employee and digital experience software that helps modern workplaces have a greater impact— fast. Built for today’s leaders and their teams, Workleap products aim to make work really work by fostering engagement, performance, growth, and productivity within organizations. **Job...