Consultant, Customer Solutions

2 weeks ago

Regina, Canada SaskPower Full time

Permanent - Full Time

At SaskPower, we generate more than just electricity for Saskatchewan people. We offer some of the best jobs in the province.

Our challenging careers will help you grow while being surrounded by a fully-committed team, committed to safety, openness, collaboration and accountability. If you’re someone who thrives in a team environment and doesn’t shy away from a good challenge, join us

**JOB SUMMARY**:
The Consultant is accountable to provide marketing leadership and strategic consultation and support to the Customer Solutions team. As a member of SaskPower’s management team, this position is responsible to research, develop, recommend, and implement marketing-related strategic and operational programs, policies and procedures regarding SaskPower’s customer-facing programs, products, services, and informationsupporting both departmental and corporate goals and objectives.

**KEY ACCOUNTABILITIES**:

- Provide strategic and confidential consultation and advice on a broad range of marketing-related functions, while providing creative marketing solutions to the organization related to customer-facing programs, products, and services
- Lead and participate in projects identifying current and future business marketing needs, industry best practices, opportunities and challenges of the organization or department(s); providing recommendations and executing operational improvements to methods, systems and procedures that impact SaskPower’s operations and people
- Lead and participate in cross-functional work teams, strategic planning initiatives, workshops, and meetings in order to develop innovative and practical business solutions
- Develop, organize, and deliver presentations, reports, and briefings for internal and external audiences
- Drive and facilitate change, including making change happen throughout the organization through the implementation of strategic projects or initiatives
- Develop and maintain strategic networks and business relationships both internal and external to SaskPower in order to foster a positive and productive work environment
- Provide leadership and direction to project teams, corporate programs and/or assigned staff as required
- Other related duties as assigned

**KNOWLEDGE/SKILLS/ABILITIES**:

- Degree in Business Administration, Commerce, Marketing, Communications, or other related equivalent AND/OR;
- Five (5) years of related experience in customer programs and services marketing, strategic marketing plan development, and/or marketing campaign implementation
- Experience in a broad range of marketing roles would be considered an asset
- Results oriented thinker, with the ability to manage and provide advice regarding complex and confidential issues with sensitivity and professionalism
- Ability to impact and influence others while holding people accountable
- Excellent oral and written communication skills
- Ability to work and manage in a changing environment
- Excellent interpersonal, facilitation, project management and decision-making skills
- Ability to foster a culture focused on safety, innovation, and teamwork
- Demonstrated skill in SaskPower’s competencies
- Must have a continuing record of professional development

A suitable combination of relevant education and experience may also be considered

SaskPower offers a competitive salary and benefits package. Diversity and inclusion are also a priority for us. At SaskPower, we are committed to creating an inclusive workplace and having a workforce representative of the communities we serve. We are committed to selections based on merit and to the full participation of diversity groups. These groups include the four equity groups recognized by the Saskatchewan Human Rights Commission: Indigenous Peoples, Members of Visible Minority Groups / Racialized Groups, Persons with Disabilities and Women in Under-Represented Roles, as well as LGBTQ persons and Newcomers to Saskatchewan. Visit our website for details.

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