Onsite Computer Technician

2 weeks ago

Lower Mainland, Canada PCTECH Computer Services Inc. Full time

Please note: A valid BC driver's license and own car required for this position.

PCTECH, one of the longest serving computer companies in the Lower Mainland, seeks a highly motivated and professional Onsite Computer Technician.

POSITION MANDATE
- Most importantly, before your skills, is your integrity. Your honesty is the highest value to our company.
- You must be confident in interacting with others and demonstrate excellent command of English.
- This position requires a fair amount of driving and potential applicants must be confident in their driving skills. Own vehicle, in a good working state, is a must, along with a clean driving record.
- Be a self-starter, a highly motivated individual who will work to get the job done. We see a problem as something that needs to be solved.
- Look at the job as an opportunity to grow and showcase their talents. PCTECH provides a unique path to learning and upgrading one’s skills and experiences.

POSITION FUNCTIONS

Primary Job Function
- Answer technical support calls and use online support software to assist new and existing customers in a professional manner.
- Provide professional onsite & depot technical service to a range of computer problems including...
- Provide support to mainly Windows based system, however, some Apple product knowledge is helpful.
- Document and Complete Service Reports in a timely manner.
- Not all duties listed are necessarily performed and other related duties may also be assigned

POSITION REQUIREMENTS

Technical Skills, additional training provided.
- A+ Certification or similar and at least one year of related experience, is helpful.
- Must have a basic understanding and experience with
- Microsoft Windows OS, Mac knowledge is a bonus.
- Basic Networking and Wireless connectivity background.

Personal Skills
- High level of integrity and honesty (We can’t stress this enough).
- Demonstrate good time management skills.
- Ability to diffuse tense customer situations and project a professional and confident outlook.
- Ability to take direction and follow practices and procedures consistently and accurately.
- Ability to work independently as well as in a team environment.
- Mechanically inclined and not afraid to "get dirty" to solve a problem.
- Be available for regular work assignments during normal business hours and evenings & weekends in case of emergency.

How to apply

2. Compensation: Please state your expected salary in your cover letter.

3. Vehicle allowance and company cell phone provided.

Thank You

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$21.00 per hour

Schedule:

- Monday to Friday

COVID-19 considerations:
Proof of double vaccination and one booster required.

Ability to commute/relocate:

- Lower Mainland, BC: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Do you have a valid BC Driver's License? (required)
- Do you have your own vehicle to use for work? (required)

Willingness to travel:

- 75% (required)

Work Location: On the road

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