Chief Digital Business Analyst

4 weeks ago

Québec, Canada National Bank of Canada Full time

Want to be part of the digital transformation at National Bank?
- Do you like to do things differently and use your creativity?
- Would you like to contribute to the delivery of innovative digital solutions?

We are currently looking for a Chief Digital Business Analyst to collaborate on a special digital project.

As a Business Analyst, you act in agile mode as a liaison between the business team and the delivery team.

This role allows you to have a positive impact on our organization, thanks to your business analysis skills, which contributes to the implementation of new technologies.

**Your job**
- Support Product Owners, stakeholders and the digital delivery team in their decision making and deliverables
- Define scope of processes to be optimized and proactively support business planning for different deliverables
- Ensure the delivery of a solution that adequately meets business needs by integrating data management and security (Privacy-by-Design)
- Lead workshops with multiple stakeholders at various levels and expertise
- Model current and target processes based on Bank mapping practices
- Perform high-level, detailed impact analysis from all angles of the process with the help of experts
- Actively participate in the partner search process, write requirements, analyze various solutions and make recommendations on solutions to be retained
- Define, identify user test scenarios and support users in operational transfer.

**Your team**

Within the digital special projects sector, you are part of an autonomous team of about fifty people and actively participate in the Bank’s digital transformation. Our team stands out for its great complicity, its unparalleled spirit of mutual aid as well as its great dynamism and sense of innovation

You report to the Senior Manager - Digital Special Projects.

We aim to offer you maximum flexibility to promote your quality of life. This includes an hybrid work environment, as well as a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise. Tools such as Data Academy, Language Training, Harvard Learning Centre and coaching and mentoring are available to you at all times.

**Prerequisites**
- Industry-related university degree with several years of relevant experience
- Business analysis skills in a technology-based ecosystem
- Knowledge of payment processes and systems
- Proficiency in Design Thinking methodologies and tools
- Experience in end-to-end business process transformation, change management and continuous improvement
- Knowledge of business process improvement and mapping: modeling, BPMN, lean approach
- Knowledge of quality assurance processes (Strategies and Test Scenarios)
- Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (JIRA, Confluence,)
- Strategic thinking, analytical, synthesis and communication skills
- Ability to work in Startup/ autonomous and multidisciplinary Team mode.

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us

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