Verifications Officer

2 weeks ago

Vancouver, Canada University Canada West Full time

**Reports To**:Associate Registrar, Transfer Credit, Awards and Verification

**Primary Purpose**

Under the guidance of the Senior Verifications Officer, the Verifications Officer is responsible for processing and recording of official documents (both electronic and paper-based) as they are received by the University, ensuring compliance with both internal and external regulatory guidelines.

**Specific Responsibilities**

**Administrative Support**
- Review and process requests related to official documents (including, but not limited to, transcripts, test results, employment letters, immigration documents and other official documentation) as required for admissions purposes.
- Organize further verification methods through contact with issuing institutions and/or requesting supporting documents where required.
- Maintain accurate and complete records of required official documentation through student profiles and records storage to ensure a comprehensive history for audit purposes.
- Participate in the revision of standard processes for receiving and handling official documentation and/or other submitted documentation for admissions purposes.
- Participate in the periodic recollection and/or destruction of irreplaceable documents; regularly purge outdated documents from physical and electronic storage.

**Business Communications**
- Receive and respond to enquiries from UCW staff and faculty, business partners and/or GUS Global staff related to the receipt of official documentation, as well as the scope and administration of applicable policies, procedures and processes.
- Provide consultation services to applicants and students.
- _This job description outlines the key responsibilities for the role and is not meant to be exhaustive. Other responsibilities and tasks may be assigned or may naturally become a part of this role over time._

**Position Requirements**

To be successful in the Verifications Officer position, an individual must be committed to developing, maintaining and demonstrating the following:
**Education and Experience**:

- Bachelor’s degree from a recognized post-secondary institution.
- Minimum one (1) year administrative experience for an educational institution (with preference for post-secondary).

**Competencies**
- A proven service-oriented focus with the ability to build rapport in a demanding environment.
- Knowledge of concepts and processes related to admissions within higher education institutions.
- Efficient, effective, and dependable time management skills in order to multitask, with flexibility to handle changing priorities.
- Strong attention to detail, ensuring accuracy with decision-making and data records.
- Effective communication skills demonstrated within a professional business environment.
- Proven ability to work independently and to relate constructively and professionally with students, faculty, staff and external partners.
- Strong computer literacy, including full competency in Microsoft Office programs

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