Christmas Kettle Host

2 months ago


Vancouver, Canada Salvation Army Full time

Description
**Hours**:
Up to 20 hrs/week, Monday to Saturday, Nov. 16, 2024, to Dec. 24, 2024. Split shifts may be required and flexible schedule required.
**KEY RESPONSIBILITIES**:
Arrive at assigned location on time, retrieve, and set up designated Christmas Kettle from storage location; remain with Christmas Kettle until shift change or Kettle is picked up by personnel.
Stand near Christmas Kettle for the duration of shift; greet, smile, and collect donations from passers-by; thank donors.
Ensure Christmas Kettle is attended or stored away during restroom and meal breaks as per instructions given; to ensure security of Christmas Kettle and monetary donations.
Follow instructions of Supervisor and Coordinator; report any problems or concerns to Supervisor or Coordinator
Promote/refer to Salvation Army programs & services, volunteering, when opportunities arise.
Respond to donor questions or make appropriate referrals.
Collect donor's information when a request is made for a charitable tax receipt.
Manage inventory and request supplies when necessary.
Perform other duties as assigned.
**Responsibility for Financial Resources**:
The incumbent is responsible for ensuring all cash and cheque donations are put directly and securely in the Christmas kettle at the time of donation.
The incumbent is also responsible for ensuring donors are given correct instructions for processing a Tip Tap (credit or debit) donation at the kettle, if applicable.
**Work Environment**:
The incumbent's work environment is typically in the community, at retail locations or outdoor sidewalks.
The incumbent will work under the following disagreeable conditions:
Cold or wet weather
Standing for extended periods
**Exposure to Hazards**:
The job incumbent may be exposed to the risk of minor harm, injury, or illnesses due to:
Moving of kettle stand
Physical attacks by others (i.e., violent/aggressive client)
Exposure to infectious diseases
Other potentially dangerous situations
**Precautionary Measures**:
The following would be asset for the incumbent (in addition to health and safety rules):
Universal Precautions
Non-violent Crisis intervention training
Self-Care/Debriefing
**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:
**Education**:
Minimum high school education or equivalency an asset
**Experience**:
Previous fundraising experience, customer service, and volunteer experience an asset.
**PREFERRED SKILLS/CAPABILITIES**:
Be punctual, reliable and community minded.
Positively portray The Salvation Army and reflect its mission and core values.
Excellent customer service skills - be friendly, courteous, positive, outgoing, flexible, task oriented, patient.
Work independently and without direct supervision.
Ability to focus on job and refrain from distractions, i.e., mobile phone use, texting, etc.
Excellent oral communication skills.
Ability to stand for prolonged periods of time.
Ability to lift and move objects up to 25 lbs.
Willingness to work indoors at high traffic retail locations.
Willingness to work outdoors in inclement weather.
Follows the dress code and be well groomed.
Possess and wear proper outdoor attire in inclement weather.
Ability to attend orientation session.
Agrees to Standards of Conduct.
Background check consent
A clear vulnerable sector screening


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