Christmas Kettle Host

1 month ago

Vancouver, Canada The Salvation Army Full time

**Hours**:

- Up to 20 hrs/week, Monday to Saturday, Nov. 16, 2024, to Dec. 24, 2024. Split shifts may be required and flexible schedule required.

**KEY RESPONSIBILITIES**:

- Arrive at assigned location on time, retrieve, and set up designated Christmas Kettle from storage location; remain with Christmas Kettle until shift change or Kettle is picked up by personnel.
- Stand near Christmas Kettle for the duration of shift; greet, smile, and collect donations from passers-by; thank donors.
- Ensure Christmas Kettle is attended or stored away during restroom and meal breaks as per instructions given; to ensure security of Christmas Kettle and monetary donations.
- Follow instructions of Supervisor and Coordinator; report any problems or concerns to Supervisor or Coordinator
- Promote/refer to Salvation Army programs & services, volunteering, when opportunities arise.
- Respond to donor questions or make appropriate referrals.
- Collect donor’s information when a request is made for a charitable tax receipt.
- Manage inventory and request supplies when necessary.
- Perform other duties as assigned.

**Responsibility for Financial Resources**:

- The incumbent is responsible for ensuring all cash and cheque donations are put directly and securely in the Christmas kettle at the time of donation.
- The incumbent is also responsible for ensuring donors are given correct instructions for processing a Tip Tap (credit or debit) donation at the kettle, if applicable.

**Work Environment**:
The incumbent’s work environment is typically in the community, at retail locations or outdoor sidewalks.

The incumbent will work under the following disagreeable conditions:

- Cold or wet weather
- Standing for extended periods

**Exposure to Hazards**:
The job incumbent may be exposed to the risk of minor harm, injury, or illnesses due to:

- Moving of kettle stand
- Physical attacks by others (i.e., violent/aggressive client)
- Exposure to infectious diseases
- Other potentially dangerous situations

**Precautionary Measures**:
The following would be asset for the incumbent (in addition to health and safety rules):

- Universal Precautions
- Non-violent Crisis intervention training
- Self-Care/Debriefing

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:
**Education**:

- Minimum high school education or equivalency an asset

**Experience**:

- Previous fundraising experience, customer service, and volunteer experience an asset.

**PREFERRED SKILLS/CAPABILITIES**:

- Be punctual, reliable and community minded.
- Positively portray The Salvation Army and reflect its mission and core values.
- Excellent customer service skills - be friendly, courteous, positive, outgoing, flexible, task oriented, patient.
- Work independently and without direct supervision.
- Ability to focus on job and refrain from distractions, i.e., mobile phone use, texting, etc.
- Excellent oral communication skills.
- Ability to stand for prolonged periods of time.
- Ability to lift and move objects up to 25 lbs.
- Willingness to work indoors at high traffic retail locations.
- Willingness to work outdoors in inclement weather.
- Follows the dress code and be well groomed.
- Possess and wear proper outdoor attire in inclement weather.
- Ability to attend orientation session.
- Agrees to Standards of Conduct.
- Background check consent
- A clear vulnerable sector screening

Published

October 9, 2024

Location

Vancouver, BC

Job Type

Part-time (Contract)

Ministry Unit/Dept:
Boundless Vancouver

Salary Range:
$19.00/hour

Address:
3213 Fraser Street

Posting Expires:
November 4, 2024

Applications Accepted By:

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