HR Manager

6 months ago

Gloucester, Canada Holiday Inn Ottawa East Full time

**SCOPE AND GENERAL PURPOSE**

Assists in the development, implementation and administration of all Human Resource functions, including recruitment, training and development, benefit administration and associate relations activities, relating to all hotel personnel.

**MAIN DUTIES**

**- Direct and instruct the management staff in effective recruiting and interviewing techniques to ensure the hiring and retention of qualified and efficient employees. Ensure that management staff complete the proper enrolment procedure.**

**- Ensure all new hires and existing employees possess proper employment eligibility verifications**

**- Ensure that employees are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs.**

**- Monitor the employee performance appraisal programs. Read and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable.**

**- Direct and administer employee relations programs and activities such as associate recognition, social functions and general hotel meetings to maintain a positive associate relations climate.**

**- Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment.**

**- Monitor and maintain employee files**

**- Assist in creating a culture that stresses Health and Safety, and leading the Joint Health and Safety Committee**

**- Administration of the Group Benefit Plan**

**- Review of payroll hours, gratuity and vacation requests, as well as sending all payroll change forms the payroll administrator.**

**- To monitor vacation, sickness and attendance reports working closely with department managers to achieve a proactive response to potential problems and working within legal requirements.**

**- To ensure that grievance and disciplinary matters are conducted and documented in accordance with company policy. To alert the General Manager immediately to any legal issues and recognize that all legal issues should be channeled to the Corporate Director of Human Resources.**

**- To coordinate WCB/WSIB activity at property level and liaise with the Company’s designated third party claims manager to achieve effective control of claims and use of the Modified Work Program as appropriate.**

**- Provide assistance, guidance and counseling to the management staff and employees in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.**

**- Perform any other job related duties as assigned.**

**REQUIRED SKILLS AND ABILITIES**:
**Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Working knowledge of Federal and Provincial regulations relating to OSHA and worker's compensation. Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of Provincial; and Federal laws and regulations pertaining to Human Resources matters. Ability to effectively deal with associates and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, resolve conflicts and collect accurate information. Ability to travel to training sessions, hearings, etc. Ability to supervise/direct both subordinate and non-subordinate personnel.**

**DEPARTMENT MANAGER RESPONSIBILITIES**

1. To be competent in the scheduling of staff and forecasting of revenues and expenses to achieve effective cost control as required by company policy.

2. To achieve effective communication by briefing and debriefing staff, together with regular departmental meetings as required by company policy.

3. To ensure full adherence to hygiene, health, safety and emergency procedures as required by law and company policy.

4. To carry out any reasonable request.

5. To ensure adequate supply of materials and equipment with adherence to the department budget through the Purchase Order System and inventory controls as required by company policy.

6. To be responsible for hiring, orientation, training, appraisal and discipline of staff following procedures laid down by company policy.

7. To ensure that standards of punctuality, staff appearance and dress are maintained at all times in line with property and company policy.

8. To maintain a professional profile within the property accepting the responsibility of Manager on Duty as requested by the General Manager and achieving standards required by company policy.

9. To generate team commitment to achievement of the company, property and department Mission Statements.

10. To carry out the duties of a staff member or provide assistance as necessary to achieve required standards, productivity and guest care.

11. To ensure all staff are competent in the saf

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