IT Asset Management Specialist
3 weeks ago
Who we are:
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
Geotab cares about your safety. You may be required to be vaccinated based on the nature of your work (ex: travel requirements) or due to changing local governmental health requirements.
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results Geotab is seeking a IT Asset Management Specialist who will be responsible for monitoring and executing the IT asset management (ITAM) practice at Geotab to ensure an optimized and compliant hardware and software environment. If you love technology, and are keen to join an industry leader — we would love to hear from you
What you’ll do:
As an IT Asset Management Specialist your key areas of responsibility will be asset record keeping, HW/SW asset audits, procurement, development and maintenance of process documentation, configuration analysis, hardware testing and selection, and process integration activities. You will need to collaborate with process owners and managers and business stakeholders to define and standardize processes, policies, and governance framework to ensure a healthy IT asset management practice at Geotab.
**How you'll make an impact**:
- Develop, track and accurately update asset registries, classes and categories.
- Participate and contribute in various projects related to IT asset management.
- Update and maintain the Configuration Management Database (CMDB)
- Perform occasional fieldwork to acquire additional IT infrastructure data or to confirm the accuracy of asset data
- Track, update and close asset related service requests within the agreed upon SLA
- Participate in the development and maintenance of asset management policies, procedures, systems and measurements in order to manage the asset portfolio, identify risks, track costs and control adherence
- Collaborate with IT infrastructure and service teams to determine trends in asset performance as well as gathering feedback for device satisfaction.
- Assist in device selection and testing & work with vendors to test new hardware and develop standard testing methodologies for all new devices
- Partner with the different business units to gauge their satisfaction with devices and address any concerns.
- Develop life-cycle costing and long-term IT asset management plans including forecasting for hardware needs and planning for replacement devices based on the vendor's end of life targets.
- Perform Asset audits to determine baselines
- Develop, maintain and update regular dashboards, reports and presentation decks with accurate numbers, work and project updates.
**What you'll bring to this role**:
- At least 3-5 years experience working as an IT asset analyst and IT procurement.
- 1-3 years of experience working with business stakeholders within a cross-functional matrix environment.
- Strong knowledge of CMDB, ITIL principles and the specific business services that it supports including knowledge of ITSM processes
- Knowledge of a wide array of IT hardware including end user devices and various infrastructure components
- Proven ability and experience in executing strategic asset management processes successfully
- Vendor management and product selection & sourcing skills
- Experience in monitoring and executing hardware refresh strategies
- Excellent verbal,written,and analytical problem-solving skills, including the ability to communicate technical information to non-technical staff
- Excellent verbal and written communication skills, including the ability to communicate technical information to non-technical staff
- Strong ability to carry out assigned tasks independently with little supervision
- Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
- Post-Secondary Diploma/Degree specialization in Information Technology, Business, Commerce or a related field highly valued.
- Professional Certification in ITIL (v3/v4) is highly valued.
If you got this far, we hope you're feeling excited about this role Even if you don't feel you meet every singl
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