Grocery Sales Associate

1 month ago

Toronto, Canada Eataly North America Full time

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge

**Job Description**:
A Grocery Sales Associate is responsible for stocking and displaying fresh produce products while providing exceptional customer service that consistently exceeds expectations. Functionally reports to the Market Manager.
- Stocks, rotates and faces fresh produce products according to department procedure; trimming, washing, culling and crisping produce to ensure quality and freshness and limit shrink
- Provides excellent customer service by greeting, assisting customers, taking special orders and responding to customer inquiries and complaints
- Receives product deliveries, ensures order and invoice accuracy and notes discrepancies according to established departmental procedures to insure freshness and quality
- Checks to ensure that all floor sets, visual presentations, signage placement, etc. are faced and merchandised attractively as per quality standards
- Actively ensures all items are rotated by first in first out (FIFO) standards
- Effectively organizes and maintains back stock and warehouse storage according to department standards
- Communicates respectfully and effectively with customers on upcoming events, new merchandise and product replenishment to increase sales
- Maintains a safe and cleanly work environment according to all department procedures, federal and state regulations
- Communicates fresh produce needs, adjustments, and problems to the Market Manager promptly and efficiently
- Performs other duties as required or assigned

**Qualifications**:

- High school diploma or equivalent preferred
- Previous experience in a grocery setting preferred
- Ability to understand and implement written and verbal instructions
- Ability to perform simple mathematical calculations
- Ability to effectively multitask and organize workflow
- Excellent communication and customer service skills

**Job Requirements**
- Ability to exert well-paced mobility for up to 8 hours in length
- Ability to stand, bend, stoop, and lift up to 50 lbs. in weight
- Ability to use hand truck, cart, box cutter, ladder, label maker, and cleaning supplies

Additional Information
**Benefits and Perks**
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more

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