Spa Manager
2 weeks ago
**Business Overview**
Snuggles n Bubbles is Toronto’s first wellness centers specializing in babies and children from 3 months to 12 years old. The services provided include hydrotherapy bath and massages provided by a Registered Massage Therapist (RMT). The overall spa is managed by the front desk reception. The overall experience is conducted in a safe and clean environment for both children and their parents. The services offered by Snuggles n Bubbles are on a per appointment basis only.
**Responsibilities and Duties**:
- Customer service; welcome client and engage with client throughout their entire session
- Manage the reception desk and sales, including processing appointment sales and retail sale
- Manage the client's needs with the RMT during the child's appointment
- Ensure spa remains clean and well-kept
- Proactively find solutions for any issues at the spa
- Open and close spa, including all processes and cleaning required for opening and closing
**Qualifications**:
- Customer service and sales focus
- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
- Proficient in verbal and written English language
- Solid communication and interpersonal skills with customers, peers and management
- Ability to learn new booking systems and manage administrative tasks
- Ability to multi-task, while being attentive to customers and remaining flexible
- Ability to work as part of a team and take initiative independent of direct supervision
**Pay / Availability**:
**$18-$20.00 per hour**
**Benefits offered after 3 months probation**
**Weekend availability mandatory**
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $18.00-$20.00 per hour
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
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