Retail Store Associate

2 weeks ago


North Vancouver, Canada Lions Gate Pool and Spa Full time

Job Description:
We are seeking a dedicated and customer-oriented individual to join our team as a Store Sales Associate at Lions Gate Pool and Spa. As a small but growing pool maintenance company, we have recently opened a store to cater to our clients and DIY enthusiasts who require water testing, chemical purchases, and parts for their pools and spas. The Store Sales Associate will play a crucial role in assisting customers, providing product knowledge, and ensuring a smooth shopping experience.

**Responsibilities**:

- Greet and assist customers in a friendly and professional manner.
- Provide exceptional customer service by answering inquiries, offering product recommendations, and resolving any concerns.
- Perform accurate water testing for customers and provide appropriate recommendations for balancing chemicals.
- Maintain a clean and organized store environment, including arranging merchandise displays and restocking products as needed.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Stay up-to-date with product knowledge, industry trends, and new arrivals to effectively assist customers.
- Collaborate with team members to achieve sales targets and store objectives.
- Contribute to maintaining inventory accuracy by conducting regular stock checks and notifying management of replenishment needs.
- Assist with receiving and inspecting merchandise deliveries to ensure quality and accuracy.

**Requirements**:

- Previous experience in retail sales or customer service is preferred.
- Knowledge of pool and spa maintenance, chemicals, and parts is a plus.
- Excellent interpersonal and communication skills.
- Strong problem-solving abilities and the ability to handle customer inquiries and complaints with professionalism and patience.
- Detail-oriented and able to handle cash transactions accurately.
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexible availability to work according to the provided schedules.
- Physical stamina to perform tasks such as lifting and moving merchandise.

Schedules:
Wednesday to Sunday, full-time
- Wednesday to Friday 10:00 AM to 6:00 PM
- Saturday and Sunday 9:00AM to 5:00PM

**Salary**:

- During Training Period: $20 per hour
- After Training Period: $25 per hour

Duration:

- 3-month probationary period
- 1-year contract upon successful completion of probation

Join our team and contribute to the success of our growing store. To apply, please submit your resume and cover letter detailing your relevant experience and why you believe you are the right fit for this position. We look forward to hearing from you

Contract length: 12 months

**Salary**: $25.00 per hour

**Benefits**:

- Dental care
- Vision care

Day range:

- Every Weekend

Shift:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- North Vancouver, BC V7J 2E9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

Application deadline: 2023-07-04


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