Tier Ii Field Service Technician

6 months ago


Vancouver, Canada Stealth Monitoring Full time

Stealth Monitoring is a rapidly growing security firm headquartered in Dallas, TX. As part of our national expansion, Stealth is hiring a Field Service Professional for the Vancouver market.

The core responsibilities of the Field Service Tech II include:
**Maintaining and Troubleshooting**
- Analog and IP based CCTV Systems
- Access Control Systems
- Intrusion Detection Systems

The Tier II Technician/Installer will be part of the team to drive the success of the region by working cross-functionally with customer success, internal and external IT groups, customers, subcontractors, and suppliers to ensure timely and efficient completion of projects and service initiatives to maintain system uptimes.

**Success for the Tier II role is measured by**:

- Meeting customer needs and addressing customer service issues promptly
- Proactively communicating with customers and team members
- Overseeing subcontractors on service projects and new installations
- A positive and collaborative style

**SUPERVISORY RESPONSIBILITIES**:
The Tier II Technician / Installer will provide support and guidance for other Field Service technicians.

**ESSENTIAL RESPONSIBILITIES**:
Repair, replace and maintain low-voltage equipment at customer locations:

- IP and analog cameras (Axis, Avigilon, Geovision, Hikvision, etc..)
- Video management software (Luxriot, Avigilon, Geovision, etc...)
- Windows based DVR/ NVR hardware
- Access Control Systems (Feenics, etc..)
- Intrusion Systems (DMP, etc..)
- Audio systems and amplifiers (Axis, Barix SIP devices, etc..)
- Switches, Routers, Power supplies, Power Distribution Units, UPS systems
- Cat5 / BNC cable termination (Compression and Crimp)
- Integrating equipment onto customer and company proprietary networks
- Wireless access point equipment (Ubiquiti, etc..)
- Maintain accurate inventory and document field activities

**QUALIFICATIONS**:

- High School or GED required. Additional formal training and certifications in related fields a strong plus
- Two plus years ‘experience in the execution of large, complex IP Video Surveillance, Access Control, and Intrusion Systems in a commercial and industrial setting.
- Intermediate knowledge of computer networks, including TCP/IP, DNS, DHCP, Gateways, routers, switches.
- Intermediate knowledge in the deployment of large, complex IP Video Surveillance Systems.
- Working knowledge of electronic and digital test equipment such as oscilloscopes, multi-meters, and digital cable analyzers.
- Basic understanding of Network concepts and architectures.
- Extended knowledge of DOS and Windows.
- Ability to read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals.
- Ability to work overtime, alternate shifts, weekends and take on call to meet customer requirements.
- A+ Certification and Microsoft certification a plus.
- Must be able to obtain and maintain all licenses required by national, state, and local codes.

**BENEFITS INFORMATION**:
Stealth Monitoring offers great benefits such as:

- Medical Insurance
- HSA (Health Savings Account)
- FSA (Flexible Spending Account)
- Dental
- Vision
- Life Insurance
- 401K Plan
- PTO (Vacation, Sick, Bereavement, Go 2 Days)
- And more

**WORK STYLE**:

- Strong organizational skills, detail-oriented; ability to multi-task
- Ability to adapt to changes in the work environment, manage competing demands, and deal with change, delays, or unexpected events
- Ability to identify and resolve problems in a timely manner; gather and analyze information skillfully
- Considers the impact of decisions and actions on internal and external customers; can effectively translate business needs to technology requirements

**COMPUTER SKILL**:
To perform this job successfully, an individual should have Intermediate level of proficiency for Microsoft products and be proficient on various Security Management Software platforms.

Stealth Monitoring does not unlawfully discriminate on the basis of race, color, creed, religion, gender (including pregnancy or related medical conditions), national origin, ancestry, age, physical or mental disability, marital status, sexual orientation, gender identity or gender expression, or any other consideration made unlawful by federal, state, provincial, or local laws.



  • Vancouver, Canada Stealth Monitoring Full time

    Stealth Monitoring is a rapidly growing security firm headquartered in Dallas, TX. As part of our national expansion, Stealth is hiring a Field Service Professional for the Mobile market. The core responsibilities of the Field Service Tech II include: **Maintaining and Troubleshooting** - Analog and IP based CCTV Systems - Access Control Systems - Intrusion...


  • Vancouver, Canada AGS LLC Full time

    **Job Overview** The Field Service Technician II has a proven electronics background with at least 2 years’ experience in a lesser role or 3 years’ experience in a casino technical role. This position is responsible for the service, installation, conversion, upgrade and preventative maintenance of all AGS gaming equipment at various casinos in their...


  • Vancouver, Canada Omnipoint Full time

    **Job Detail** - ** Job Title : Field Service Technician II** - ** Job Location**:Vancouver, BC, CA - ** Job Type**: Full Time - ** Salary**: CAD $44,800 - $67,200 / yr **Requirements**: - A valid provincial license (not learners permit) and a clean driver's record - Canadian citizen or permanent resident - company sponsorship is not available - Must have...

  • Field Tech Ii

    5 months ago


    Vancouver, Canada CompuCom Systems, Inc. Full time

    Why Compucom? (Overview): Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!...


  • Vancouver, Canada NCR Full time

    **About NCR**: NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. **TITLE**: Field Service Technician...


  • Vancouver, Canada I.T. Ideas Inc. Full time

    **SERVICE DESK ANALYST - TIER III JOB DESCRIPTION** IT Ideas is seeking a skilled and experienced Service Desk Analyst, Tier III, to join our team. As a Tier III Service Desk Analyst, you will play a crucial role in handling escalations, addressing more complex networking issues, and providing advanced technical support. Your intermediate-level expertise...

  • Desktop Tech Ii

    5 months ago


    Vancouver, Canada CompuCom Systems, Inc. Full time

    Why Compucom? (Overview): Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!...


  • Vancouver, Canada NCR Full time

    **About NCR** NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. TITLE: Field Service Technician II -...


  • Vancouver, Canada Quicktech Full time

    **ROLE**: Support Technician - Entry Level **DESCRIPTION**:Quicktech is looking for a full-time Technical Support Technician at the Entry Level to join our current talented team of technicians in Vancouver **MISSION**: To provide prompt, educated and courteous support resolving the clients' first level technical issues, escalating when it is beyond your...

  • Service Desk Analyst

    2 months ago


    Vancouver, Canada I.T. Ideas Inc. Full time

    You are an outgoing, self-motivated, "people person" with a passion for delivering exceptional customer service. As a strong advocate for small IT service environments, you relish having exposure to a variety of tools, technologies, and customer verticals. You are driven by the success of not-for-profit and charitable organizations and thrive on helping them...


  • Vancouver, Canada Associated Engineering Group of Companies Full time

    **Job Description**: We are looking for an** IT Support Technician II **to join our **Vancouver **office. The IT Support Technician II will use our Corporate IT Service Desk tool and provide technical support to staff with the use of information technology, using a client service approach. This role will also liaise with the Director of IT and Service Desk...


  • Vancouver, Canada Chipotle Full time

    IT Field Services Technician (23032147) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming...


  • Vancouver, Canada Chipotle Full time

    IT Field Services Technician (23032147) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming...


  • Vancouver, Canada NCR Atleos Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. **Job Description**: **Title: Field Service...


  • Vancouver, Canada Vancouver Community College Full time

    **Pclass #** - S9913**Who We Are** - We acknowledge that Vancouver Community College (_VCC_) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._ For over 55 years, VCC has been a leader in...


  • Vancouver, Canada Vancouver Community College Full time

    **Pclass #** - S9913**Who We Are** - We acknowledge that Vancouver Community College (_VCC_) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._ For over 55 years, VCC has been a leader in...


  • Vancouver, Canada Motorrad Dealer Technician Opportunities Full time

    Company Description *** **Job Description**: **Job description** This top quality Motorrad Dealership is growing and looking for talented and motivated Motorcycle Service Technicians, from Entry Level to Experienced to work with. Motorrad Service Technicians who are passionate about customer service, take pride in their work, and enjoy being part of a...


  • Vancouver, Canada IGT Full time

    Overview **This role will be based in Vancouver(Remote)** The Field Service Technician is autonomous and responsible for all activities at casino sites in Vancouver and surrounding areas. Preparation, installation, troubleshooting to the component/circuit level. Servicing remotely, and onsite, with the ability to diagnose and solve problems. Install,...


  • Vancouver, British Columbia, Canada Spartan Staffing Solutions Full time

    Job Title: Field Service TechnicianWe are seeking a skilled Field Service Technician to join our team at Spartan Staffing Solutions. As a Field Service Technician, you will be responsible for performing service and repairs on material handling equipment to ensure it continues to run according to manufacturer's specifications.Responsibilities:* Diagnose and...


  • Vancouver, Canada 1840 & Company Full time

    **Description**: Our client works on state-of-the-art artificial intelligence, machine learning, computer vision, and sensors to make industrial robots intelligent. Their transformative technology, like our robotic welding system, enables hardware to do more with less human input. We are seeking a Hardware Technician to join a team of dedicated, supportive,...