Medical Office Assistant-bilingual
5 days ago
**We are looking for a passionate individual to join our team** **at Rmedy Health**
Are you a dynamic and hardworking individual with a passion for preventive health and functional medicine? Do you have experience in the customer service field and a desire to take on a rewarding and exciting role as a Medical Office Assistant (MOA) ?
If so, we want you to be a part of our amazing team at Vancouver Laser and Rmedy Group.
**Responsibilities**:
- Coordinates patient care throughout the clinic; arriving patients, escorting patients to the exam room, preparing exam rooms for minor procedures as needed and turning over exam rooms.
- Completes tasks requested by physicians for patient care (calls, messages, forms and reports etc.)
- Assists patients with patient portal and online registration
- Maintains patient records and process payments in the EMR system and daily reconciliation
- Maintains provider schedules by booking appointments and processing referrals as required
- Scanning patient records and electronically filing accordingly
- Accurate data entry of lab results and presentation of said results in a powerpoint format
- Utilize the autoclave to sterilize equipment as required
- Handles sensitive medical information and follows regulations regarding confidentiality
**What we're looking for**:
- Must have a MOA certificate
- Experience with MSP, ICBC, WCB and Uninsured Services billing procedures
- Experience with Accuro an asset but not requirement
- Excellent communication and interpersonal skillsBe able to work independently and as a team
- Excellent problems solving skills and the ability to handle patient concerns
- Self-motivated with exceptional organizational skills, ability to multitask
- A passion for customer service and building customer relationships
- Bilingual in Mandarin is a must
The successful applicant will play a crucial role as a valued member of the R-Medy team, offering patient support and services, and aiding the Family Physician in overseeing patient care coordination.Our clinic takes a holistic approach to personalized healthcare by integrating functional medicine, tailored preventative care, and individual genomic analysis.If you are passionate about patient care and thrive in a fast-paced environment, we encourage you to apply.
**About Us**:
R-MEDY Health (RH) is an exclusive health care clinic under the umbrella of Vancouver Laser and Rmedy Group that empowers patients to make the best decisions possible to improve their overall health. REH provides an advanced approach to disease prevention and management, delivering highly customized care for sustainable results.
Pay: $20.00-$23.00 per hour
**Benefits**:
- Commuter benefits
- Extended health care
- On-site gym
- On-site parking
- Store discount
Schedule:
- Monday to Friday
**Experience**:
- clinical setting work: 1 year (required)
**Language**:
- Mandarin (required)
Licence/Certification:
- MOA certificate (required)
Work Location: In person
Application deadline: 2024-12-20
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